Information Security Administrator I

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Full Time Professional Corporate Center, Glendale, AZ, US

Credit Union West has been named a ‘Top Company to Work for in Arizona’ for the 14th year in a row )! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and overall satisfaction. Credit Union West continuously looks for ways to improve employee satisfaction and experience.

In addition to high paying wages, Credit Union West also offers the following:

• Earn incentives up to 10%
• 401K plan with employer matching funds up to 5%
• Profit Sharing
• Gym membership reimbursement
• Paid time off for holidays, vacation, and sick days
• Credit Union West membership and discounts

Be part of our award-winning team!

Enhances the quality of life for members and team members by consistently following and demonstrating the WEST service model, delivering service that meets or exceeds expectations. The Information Security Administrator I ensures the confidentiality, integrity, and availability of the organization’s information systems and data by actively supporting security operations, monitoring and analyzing security events, and executing defined security controls. This role contributes to the implementation and ongoing effectiveness of security technologies and processes, supports incident response and compliance activities, and identifies security risks requiring remediation or escalation.

This position works closely with IT and business teams to support organizational goals while building the technical depth, operational discipline, and situational awareness required for expanded responsibility within the information security function. The role maintains strict confidentiality of systems, records, and sensitive data and consistently meets performance standards related to service expectations, operational reliability, and regulatory obligations.

Security Operations
- Support day‑to‑day security operations by monitoring and analyzing security systems and alerts across the enterprise environment, including network security controls such as firewalls, endpoint protection platforms, secure email gateways, data loss prevention technologies, and vulnerability management tools. Review security telemetry and logs, investigate alerts, and support forensic evidence collection and documentation in accordance with established procedures. Execute approved security configurations and maintenance activities under defined change controls, supports identity and access management processes, encryption controls, and security monitoring across on‑premises and cloud environments, and maintain accurate, timely documentation of security activities, findings, and actions taken.

Incident Response & Compliance
- Investigate and document security incidents, suspicious activity, and policy violations, including events identified through firewall alerts, data loss prevention controls, endpoint detection technologies, and advanced analytics used to surface anomalous behavior. Perform initial analysis, evidence preservation, and containment actions within defined authority and expedite complex, high‑risk, or enterprise‑impacting incidents to senior information security staff as required. Support regulatory, audit, and compliance activities by collecting forensic artifacts, maintaining logs and case documentation, and validating control effectiveness in alignment with applicable security frameworks, regulatory requirements, and internal policies.

Security Program Execution & Improvement
- Contribute to the execution and continuous improvement of the information security program by supporting security reviews for systems, applications, and infrastructure changes. Perform assigned assessments; document identified risks and assists with mitigation and remediation efforts. Identify recurring security issues,…