Senior Systems Analyst

2355 W Pinnacle Peak Rd, Phoenix, AZ 85027

At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it!

You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together.

This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027

The Senior Systems Analyst conducts testing, monitoring, and provides product and technical support of Credit Union financial core banking systems and third-party automation applications. The position participates in product development effort and serves as an active team member on Credit Union projects and serves as an escalation point for the Service Desk and Application Administrators on automation and batch processing.

The Senior System Analyst supports nightly/monthly processing and financial system upgrades. The position participates in rotational on-call support during weekends and as needed for Credit Union system and associated subsystems and third-party applications.

The Senior System Analyst assists management and business owners in the planning, supporting, and implementing of a standardized process for system job processing and automation for proper functioning, upgrading, troubleshooting, configuration monitoring, and security settings. Responsibilities also include evaluating current automation processes and making efficiency recommendations for batch and automation while assessing operational impact and mitigation strategies.

• Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC).
• Collects information to analyze and evaluate existing or proposed systems.
• Configures, troubleshoots, maintains, and provides feedback regarding the core financial systems, associated subsystems, and various 3rd party applications.
• Prepares detailed flow charts and diagrams outlining system capabilities and processes.
• Conducts technical research on system upgrades to determine feasibility, cost, time requirements, and compatibility with current system
• Plans, coordinates, and implements products and systems upgrades as needed.
• Plans, coordinates, implements, and assists in final testing of new Credit Union products, projects, and major system releases.
• Assists the Service Desk and System Analysts with escalated problems and provides training where needed.
• Analyzes, creates, and maintains production schedules through automation scheduling system.
• Ensures work performed in IT Operations is fully documented, analyzed, and properly maintained.
• Selects among authorized procedures and seeks assistance when guidelines are inadequate, significant deviations are proposed, or when unanticipated problems arise.
• Analyzes and evaluates present or proposed business procedures, processes, or problems to define data processing needs.
• Assists with annual disaster recovery testing and analyzes the final results.
• Communicates with vendors and project managers regarding software/hardware issues and follows up to ensure the “hot” fixes are received and tested timely and properly
• Analyzes and solves end-user problems that appear to arise from the use of the product.
• Completes, maintains, and processes pertinent paperwork and database records.
• Ensures daily, monthly, quarterly, and periodic processing are completed without incident.
• Monitors system activity and corrects any problems that occur.
• Responsible for automation system security and maintenance of user system access.
• Performs routine system audits and system performance tuning.
• Provides suggestions to management concerning cost savings and potential system changes to increase efficiency of identified…