Warehouse Supervisor

Position Summary

The Warehouse Supervisor will assist in leading all warehouse operations within Air Life’s Phoenix Distribution Center, our largest owned Distribution Center. This role will need to effectively lead the warehouse by supervising and coordinating activities of domestic and international shipping, receiving, and picking by promoting productivity, engagement, and growth while identifying areas of opportunity within our processes and creating plans to improve these processes.

The Warehouse Supervisor is a leader within the building who must demonstrate Air Life’s values in their day-to-day work with customers, teammates, and leadership.

The Warehouse Supervisor will assist in leading all warehouse operations within Air Life’s Phoenix Distribution Center, our largest owned Distribution Center. This role will need to effectively lead the warehouse by supervising and coordinating activities of domestic and international shipping, receiving, and picking by promoting productivity, engagement, and growth while identifying areas of opportunity within our processes and creating plans to improve these processes.

The Warehouse Supervisor is a leader within the building who must demonstrate Air Life’s values in their day-to-day work with customers, teammates, and leadership.

Knowledge, Skills, & Abilities:

• Strong knowledge of domestic and international shipping processes and documentation.
• Strong experience in inbound process optimization.
• Familiarity with freight classification, LTL/FTL shipping, and export regulations (e.g., customs, incoterms, AES filing).
• Excellent organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with planning and staffing required, and budgeting preferred.
• Proven leadership skills, coaching and developing leaders & employees.
• Strong process improvement mindset focusing on continuous growth.
• Experienced operating warehouse equipment, specifically electric pallet jacks, cherry pickers, and reach trucks.
• Proficiency in all Microsoft Office products.
• Knowledge of warehouse operations, RF scanning, and inventory systems (e.g., WMS).
• Ability to evaluate overall operations and develop short- and long-term goals to meet organizational objectives.
• Demonstrated analytical, problem-solving, and decision-making skills with the ability to drive results.
• Understanding of P&L.
• Ability to delegate when assigning employee workloads.
• Problem-solving skills to handle customer complaints and production issues.
• Clear knowledge of warehouse shipping operations.
• Ability to multitask in a fast-paced environment.
• Ability to lift up to 50 lbs and stand/walk for extended periods.
• Flexible to work overtime, weekends, or different shifts as needed.
• Ability to remain stationary for extended periods when working on the warehouse floor.

Level Of Experience

• 5+ years of supply chain experience, including distribution center, inventory, and transportation experience.
• 3+ years of experience leading a team.
• Bilingual preferred (fluent in Spanish preferred).

Level Of Education

Bachelor’s degree in business, Logistics, or related field preferred, or commensurate experience.

Travel

As the business needs.

Line Manager Duties:

• Track productivity, accuracy, and attendance of associates; provide coaching and corrective action as needed.
• Manage timecards for direct reports.
• Act as primary point of contact for customer service, third-party logistics providers and freight carriers to confirm pickup times, resolve issues, and ensure service reliability.
• Supervise loaders and finishing teams to ensure correct packaging, staging, and loading of outbound goods in accordance with safety and quality standards.
• Provide training, coaching, and performance feedback to shipping personnel to maintain a high-performing team.
• Address any delays, documentation errors, equipment issues, or other obstacles to maintain workflow continuity.
• Provide clear direction, coaching, and performance management to support team development and achievement of Air Life goals.
• Align team’s objectives with Air Life priorities, ensuring compliance, promoting a…