Branch Manager, Northern Arizona

Overview

👋 I’m Tommy, and I’m the CEO of A1 Garage Door. I’m glad you’re here.

I started the company in 2007, and we have since grown to be the largest residential garage door service company in North America, operating in 40 markets+ across 20 states.

As a Branch Manager
, you will help assist in the daily tasks of an Area Manager including scheduling, coaching, maintaining warehouse organization, managing inventory, and assisting in garage door service work.

The North Arizona location supports 12 Sales and Service technicians and Maintenance technicians between North AZ and Flagstaff. The Branch manager will report to the Phoenix General manager.

You Should Apply If:

• You are a master of ownership. You see a problem, you solve the problem!
• You train and coach for performance like your life is depending on it
• You lead by example, leveraging company's vision and values
• You have a bias for action and you make it happen every day
• You are self-motivated and demonstrate high business acumen

You Shouldn’t Apply If:

• You prefer working where there is no one to talk to
• You think that management is "chill"
• Systems/software scare you. We don’t use much paper around here

The Job:

• Provides direct oversight and guidance to 10-20 field employees to include: service technicians and maintenance technicians
• Focus on performance coaching to maintain and improve KPI performance
• Responsible for batch/deposits, tracking Divvy expenses, and purchasing
• Track Market KPIs, actively monitor and manage fleet, including vehicle inspections (cleanliness, maintenance and any other vehicle related tasks)
• Audit and review inventory counts for accuracy and disposition discrepancies;
  Organize space in the warehouse and perform and oversee cleaning duties, maintain product, tools, equipment, and work area in a clean, orderly, and safe manner
• Provide performance management guidance to line management through weekly 1:1 and on an as needed basis (e.g., coaching, PIP's, career development, disciplinary actions).
• Responsible for recruiting, interviewing, on and offboarding employees.
• Responsible for development of Apprentices into Graduating to be Technicians, Techs to Sr. Techs, Sr. Techs into future leaders of A1
• Manage Tech schedules and ensures apprentices are scheduled for ride-alongs with other qualified technicians

Basic Requirements:

• Minimum of 3 years managerial experience supporting and training a team
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Proficient with Microsoft Office Suite or related software
• Proficient in computer skills to be able to learn and use the current CRM system which is Service Titan

• Must be able to lift up to 50 pounds at times

Benefits and other cool stuff:

• Medical, dental, vision, 401K
• Paid Time Off
• Weekly Pay
• Internal Promotion opportunities
• Company swag

(

Please note:

benefits are not available for part time, temporary or contract roles)

Equal Employment Opportunity (EEO): A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.