Director of Customer Delivery & Transformation
Listed on 2026-09-30
-
Management
Project & Program Management, Operations Management, Change Management
Emerge is seeking an experienced Operations Director to lead high-performing customer delivery operations within a regulated financial services environment. This leader will oversee large-scale omnichannel contact center operations across voice, chat, digital, and AI-enabled support channels.
You will manage multi-million dollar budgets, own P&L, and drive transformation, governance, and continuous improvement while developing leaders and ensuring exceptional customer experience and compliance
Are you ready to take on the Director of Customer Delivery & Transformation role at Emerge?
For the Director of Customer Delivery & Transformation position at Emerge, we are reviewing applications now.
Step into the Director of Customer Delivery & Transformation role at Emerge in AZ, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).