Quality Team Leader - AO Phoenix - Aerospace and Defense

Overview

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.

Reporting directly to the plant quality manager, this position promotes a culture of quality, operational excellence, and continuous improvement throughout a high‑tech plant environment that is a leader in the RF connector arena. Production environments include precision machining of optical array components, RF connector housing fabrication, plating, precision component fabrication, and precision assembly.

This position is responsible for effective application and development of the plant quality management systems (QMS) and associated improvement efforts through significant individual contributions and leadership of a team of QC inspectors and metrology personnel.

• Support plant production in a multi‑shift environment by supervising a team of quality inspectors to maintain and advance key aspects of the plant QMS with a focus on customer and vendor FAIs, organizational management, and accurate documentation.
• Maintain inspection and test capabilities, equipment, and facilities to include overall supervision of metrology and calibration.
• Work with plant quality manager and extended staff to set and implement short‑and long‑term objectives aimed at achieving plant goals around responsiveness, cost, quality, WIP, and safety.
• Lead projects aimed at continuous improvement and reducing manufacturing variability; project teams will include technical members from peripheral groups (operations, information technology, engineering, development, supply chain, etc.).
• Create and present regular reporting on status on inspection of WIP, investigations, root‑cause corrective actions to the plant staff and product line management.
• Assist and support in maintaining/achieving relevant quality system registrations (ISO
  9001) and AS91000 standards, to include qualifying to perform internal audits.
• Perform technical reviews of documentation, SOPs, and specifications, including providing input during new document package releases, as well as changes to existing packages.
• Collaborate with Engineering and Operators to maintain and improve statistical process control program.
• Provide input on changes to existing products and processes where form, fit, function, or regulatory compliance potentially impacts internal manufacturing or external customers.
• Provide leadership for key aspects of the QMS to ensure they are effective and aligned with internal and external customer expectations, corporate requirements, and industry specific standards.
• Assign objectives and tasks to team; provide guidance on task priority to ensure team is focused on the appropriate tasks if conflicts arise.
• Assure growth in talent and capability of group, including self.
• Build an effective internal network including engineering, operations, commercial, division quality, and global supply management.
• Translate customer requirements into quality standards and daily work activities.

• 8AM-5PM typical over two shift operation. Schedule should be flexible to allow for occasional interaction across multiple shifts from 6AM to 11PM.
• Team works overtime one Saturday per month and as needed other weekends dependent on overtime levels. Some hours may be required during weekend.

• Less than 10%.

• B.S. in Engineering or Science preferred.
• Minimum of 5+ years of quality, engineering or operations experience within a manufacturing environment – Aerospace & Defense preferred. At least 3+ years of managerial or supervisory experience, with the ability to effectively coach, mentor and lead direct reports, providing clear direction and establishing expectations.

• Strong knowledge base in all aspects of Quality including validation, calibration, and quality control.
• Knowledgeable in Microsoft Office tools, electronic document management and ERP systems.
• Structured problem‑solving experience (DMAIC, 6‑Sigma, Lean, Shainin).
• Data analysis skills using statistical analysis…