BOH Supervisor- Glendale, AZ Tanger Outlets

Overview

Supervisor contributes as an integral member of the store management team by implementing strategies and operational excellence that ensure brand equity, customer satisfaction, and financial growth.

• Create a high energy, compelling store experience by engaging consumers, modeling service behaviors, and coaching associates on sales training.
• Proactively resolve consumer concerns consistently with company policy and in mind of consumer satisfaction.
• Partner with store manager on elevated consumer issues.
• Participate in training new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs.
• Partner with store management to set expectations, coach, and contribute to an environment that encourages engagement, retention, and talent.
• Deliver formal performance feedback in partnership with store management.
• Handle cash and merchandise operations: shipment processing, floor set, markdown, replenishment while maintaining standards.
• Perform store procedures in compliance with store policy.
• Work with Store Manager, Associate Manager, Assistant Store Manager to flex business strategies and meet or exceed sales and performance goals.
• Supervise store team when other management absent.
• Comply with all Levi's® Stores policy, procedure, and programs.

• Progressive retail leadership experience with proven skills in supervising, coaching, and training.
• Self‑starter with a growth mindset, adaptable to new initiatives.
• Ability to work a flexible schedule (including evening, weekend, holiday shifts).
• Ability to lift up to 40 pounds; stand, walk, kneel, squat, bend, etc.
• Reasonable accommodations available for disabilities.
• Reliable transportation.
• High school diploma or GED preferred.

• 401(k) match: $1.25 for each $1 contributed up to 6% of pay.
• Paid volunteer hours: five hours per month.
• Product discount: 60% off regular-price merchandise.
• Paid Family Leave.
• Paid time off (3 weeks first year, 4+ thereafter for full‑time).
• Medical, dental, and vision coverage.
• Free medical premiums with Live.
• Paid volunteer hours and charity donation match up to $2000 per year.
• 50% employee discount.
• 125% 401(k) match up to 6%.

Company policy prohibits harassment of applicants or employees on the basis of any protected classes. We offer equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity, gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law.