Sales, Marketing & Events Coordinator

The Sales Marketing & Events Coordinator will support market sales, group bookings, banquets and catering, and on-site programming and special events. This role ensures seamless planning and execution of events that align with brand standards while delivering polished, memorable guest experiences.

We believe in GETMY Best – Guide, Excellence, Together, Magic, and Yes.

• Manage small meetings and one-day events within 60 days of arrival.
• Plan and execute catering-only groups with strong attention to detail.

• Primary contact for all weddings and related events.
• Solicit, contract, and manage wedding business and room blocks.

• Lead coordination of on-property programming and events.
• Partner with Sales & Marketing on holidays, activations, and special events.
• Track engagement and take‑rate of programming and experiences; recommend optimizations.

• Lead local and guerrilla marketing efforts for the hotel and restaurant, including community activations.
• Capture photography and short‑form video content that showcases the property, events, and Trailborn brand experience.

• Build relationships across Social, Military, Educational, Religious, and Fraternal segments.
• Identify new group sales opportunities and local partnerships.
• Prepare BEOs, coordinate cross‑departmentally, and manage billing.
• Maintain CRM and digital lead platforms; respond to inquiries and conduct site tours.

• Hotel, resort, or event sales experience preferred.
• Expertise in group sales processes, event coordination, and room block management.
• Exceptional interpersonal, communication, and negotiation skills, with the ability to cultivate strong client and vendor relationships.
• Superior organizational skills and the ability to manage multiple projects simultaneously in a fast‑paced environment.
• Proficiency with CRM and event‑management platforms (e.g., Delphi, Tripleseat, or comparable systems) preferred.
• Flexibility to work evenings, weekends, and holidays based on event schedules.

• Able to walk, stand, and move for extended periods of time.
• Ability to lift up to 30 pounds.
• Ability to work in various indoor and outdoor environments.

• Medical (with company contribution) Yes
• Dental (with company contribution) Yes
• Vision (with company contribution) Yes
• Paid Time Off Yes
• 401(k) (with company match) Yes
• Sick Time Yes
• Employee Dining Discounts Yes
• Employee Marketplace Discounts Yes

Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality—on any day at any hour, including evenings, weekends, and holidays.

The specific statements shown in each section of this Job Description are not intended to be all‑inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.

About the company

Trailborn Hotels & Resorts