Birthday Sales Manager

We're always looking for bright, talented and outgoing people. An Andretti Associate is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional Guest service. All positions are responsible for assisting guests in various areas and in many capacities, listening to requests in a friendly manner, while following Andretti Indoor Karting and Games high standards of quality to ensure Guest satisfaction.

• ANTICIPATES AND RESPONDS TO GUESTS IN A FRIENDLY AND POSITIVE MANNER WITH A SENSE OF URGENCY.
• ASSISTS WITH GUEST RECOVERY AND NOTIFIES MANAGER TO ENSURE POSITIVE EXPERIENCES.
• COMMUNICATES CLEARLY AND PROFESSIONALLY WHILE INTERACTING ENTHUSIASTICALLY WITH GUESTS AND FELLOW CO-WORKERS.
• WORKS AS A TEAM PLAYER IN MEETING GUEST NEEDS, AND ACTIVELY CONTRIBUTES TO THE EFFORTS OF OTHER DEPARTMENTS.
• ATTENDS ALL REQUIRED DEPARTMENT AND COMPANY MEETINGS AND TRAINING SESSIONS.
• KNOWLEDGEABLE OF FACILITY EMERGENCY PROCEDURES.
• PERFORMS OPENING, RUNNING, AND CLOSING DEPARTMENT DUTIES AS ASSIGNED.

1+ year prior guest service experience required preferably in a hospitality, restaurant or entertainment setting. Excellent verbal communication skills needed. Attention to detail, Guest focused and the ability to perform job duties in a fast paced and amplified (loud) environment. Work days, nights, holidays and/or weekends as required. Ability to use a point of sale system and other electronic equipment as needed.

The physical demands described here are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical abilities include:

• PERFORMS FUNCTIONS WHICH REQUIRE ORGANIZATION, BENDING, REACHING, TURNING, LIFTING, CLIMBING AND STOCKING UP TO 30
  
  LBS
• SOME POSITIONS REQUIRE WORKING IN EXTREME TEMPERATURES
• WALK OR STAND FOR LONG PERIODS OF TIME
• DESIRE AND ABILITY TO SMILE THROUGHOUT SHIFT

We are a Team that constantly strives for perfection in the Family Entertainment Center experience. We are focused on delivering the absolute best in exhilarating, cutting edge Karting on indoor multilevel tracks, immersive multi-player Virtual Reality Simulators, arcade fun, and amazing event spaces & restaurants, all in spotlessly clean venues staffed with warm & knowledgeable Team Members.

The Sales Manager will have the responsibility to assist and lead the Sales Team with the execution of targeted sales programs aimed at driving pre-sold group business. The Sales Manager sells and supports group business and/or Birthday events. The AIKG Sales Manager is expected to maintain the quality and ethical standards set by AIKG while representing the Andretti brand.

• Interface with clients on all aspects of group events, including:
• Site inspections
• Site tours and in-person meetings with clients
• Qualifying Leads
• Menu Selection
• Contracts
• Interface with unit operations team to ensure execution of site events
• Represent AIKG at Hospitality/Trade Events
• Process POS purchases
• Responsible for a quality guest event experience and recovery
• Ensure the highest level of quality product and service
• Build productive trusting relationships with clients and guests
• Identifies business opportunities by identifying prospects, researching and analyzing sales options.
• Establishing contacts and developing relationships with prospects.
• Successfully achieve or exceed quarterly individual goals
• Lead generation and follow up
• Andretti Indoor Karting & Games is growing rapidly with locations throughout the US supported by corporate offices in Orlando and Atlanta.

• Top Salaries & exciting Bonus opportunities
• Growing Fast (but smart) - merit based opportunities to rapidly advance your career!
• AIKG has the BEST staff, so managers workwith and lead motivated professionals!
• Personal/Family Medical, Dental and Vision Insurance Coverage
• $1200 company paid Health Savings Account available
• Vacation and Sick time accrued during the first year
• 401k retirement program with up to 8% company match
• Company provided Life, Short-Term and Long-Term Disability Insurance

• Ability to quickly learn systems, processes, and procedures
• Experience with inbound Sales
• Strong organizational skills
• Flexible work schedule with the ability to work nights, weekends and holidays
• High School Diploma or equivalent
• Eligible to work in the United States
• At least 18 years of age

• Two years of Sales experience in Hospitality or a Family Entertainment Center environment
• An interest in and familiarity with virtual reality, arcade games and motorsports
• Proven…