Data Center Technician L2

Position Overview

Make an impact at NTT Global Data Centers. Join our team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting‑edge technology and transformative projects.

• Develop creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies.
• Operate, monitor, maintain, and respond to abnormal conditions in facility systems.
• Analyse systems to ensure best practices for both internal and external customers.
• Provide feedback to relevant teams on the effectiveness of existing standards and processes.
• Work with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades.
• Track and complete an aggressive preventive and predictive maintenance program.
• Ensure data center operates at maximum operational efficiency, recommending new technologies and improving overall efficiency and cost reduction.
• Manage systems to avoid unplanned customer‑impacting events.
• Determine maintenance requirements for mechanical, electrical, and fire life safety systems.
• Perform other duties as assigned and maintain regular, predictable attendance.

Systems of responsibility include:

• Mechanical – chilled water systems and components, HVAC systems such as rooftop units, CRAC/CRAH units, and humidification systems.
• Electrical – electrical/critical power distribution from the utility/generator main switch gear through the UPS systems to the customer load.
• Fire Life Safety – wet and pre‑action sprinkler systems and their associated detection devices.
• Building Monitoring and Control – overseeing all building systems.

• Understanding of mechanical, electrical, and fire life safety systems used in a data center environment, including electrical distribution and layout, transformers, PLCs, generators, switch gear, UPS systems (STS, ATS, PDU), chilled water systems, CRAC/CRAH, pre‑action sprinkler systems.
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25 and related building codes.
• Current knowledge of industrial safety best practices (lockout/tag out, arc flash protection, OSHA and state regulations).
• Familiarity with data trending/tracking and analysis and ability to use PC‑based integrated critical monitoring systems.
• Hands‑on experience installing, maintaining, and troubleshooting large commercial and industrial systems, including chilled water systems, large centrifugal chillers, cooling towers, heat exchangers, water treatment systems, VFDs and pumps, HVAC equipment, CRAC/CRAH units, humidification systems, water heaters, air filters, BMS and PLC controls, emergency standby diesel generator systems, fuel/oil systems, 480/277 and 208/120 electrical distribution, static UPS systems, and double‑interlock pre‑action systems.
• Excellent written and oral communication skills.
• Proficiency with MS Office Suite (Word, Excel, PowerPoint, Project).
• Ability to coordinate, supervise, and communicate with contractors performing maintenance or upgrade work.
• Ability to learn quickly and address issues during normal or after‑hours work.
• Ability to operate hand and machine tools, electrical tools, and a forklift.
• Comfortable working in a high‑stress, fast‑paced environment with shifting priorities and flexible shift requirements, including nights, holidays, and some weekends.

• Relevant high school diploma or equivalent required.
• Relevant advanced qualification or equivalent work‑related experience required.
• Relevant certifications such as CPR/First Aid, NFPA 70E (can be gained during employment), and OSHA‑approved forklift certification (or ability to obtain one after hire).

• Solid demonstrated experience in a similar role within a data center facilities environment.
• Demonstrated experience in a mechanical/electrical position within critical facilities (preferably a data center, hospital, semiconductor, or power plant).
• Demonstrated hands‑on experience installing, maintaining, and troubleshooting large commercial and industrial systems…