Safety & Wellness Specialist

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.

A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC Background:

Founded in 1933, the IRC is a leading nonsectarian, voluntary organization providing relief, protection and resettlement services for refugees and victims of oppression or violent conflict. One aspect of the IRC is to provide assistance to refugees resettling in the United States. The IRC opened an office in Phoenix, Arizona in 1994 to provide reception and placement services to newly arrived refugees.

The office resettles refugees and provides numerous program services to assist refugees from their arrival through citizenship.

Job Overview:

The Safety & Wellness Specialist collaborates with Humanitarian Reception coordinators and Safety & Wellness casework staff to assess client needs, support outreach efforts, and connect individuals to community-based resources. Additional assistance provided across the Phoenix office as needed.

Major Responsibilities:

Humanitarian Reception Program:

Support enrollment for clients based on arrival patterns

Maintain case files and enter program data Provide client support in coordination with the VOCA teamDEPTH Research Project:

Identify participants, coordinate outreach, conduct surveys and interviews, and manage participant care Provide direct support and services to participants

Casework Support:

Deliver trauma-informed, client-centered services to Safety & Wellness clients

Assess needs, connect clients to services, and develop referral plans aligned with program eligibility

Provide light-touch case support, including assessments, crisis support, and referrals for additional resources

Program & Team Support:

Participate in meetings, staff development, and team activities

Follow all IRC policies and procedures

Perform other duties as assigned

Job Requirements:

Education:

Bachelor’s or advanced degree in Social Work, Human Services or similar field strongly preferred; comparable related work experience may be substituted.

Work Experience:

2+ years of related work experience; 1-year minimum working with asylum seekers, victims of crime or other vulnerable  knowledge of asylum issues, trends, laws, and regulations and understanding of victim perspective and needs

Case management and/or victims assistance experience preferred

Experience conducting training and outreach to diverse audiences

Demonstrated Skills and

Competencies:

Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.

Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.

Excellent written and spoken English skills

Strong organizational skills and detail-oriented

Excellent writing and analytical skills

Public Speaking and/or presentation experience preferred

Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment

Computer literacy, data base experience preferred

Ability to work independently and be a flexible team player

Language

Skills:

Fluency in written and spoken English, bilingual ability preferred in Spanish, Swahili, Kinyarwanda, Arabic, French or other refugee/immigrant language used in Arizona. Cross-cultural understanding and strong communication skills, both written and verbal.

Certificates or Licenses:

Must have a valid driver’s license, active insurance policy,…