Software Quality Analyst; Coordinator of Confidence

Software Quality Analyst (Coordinator of Confidence)

Ron Turley Associates LLC Glendale, Arizona, United States Information Technology

Description:

Description

Do you have an uncanny ability to spot the thing everyone else missed? Do you naturally think through edge cases, customer workflows, hidden assumptions, and “what happens if…” scenarios? Do you like helping teams ship with confidence instead of crossing their fingers and hoping for the best?

Do you already use AI-enabled tools every day to move faster, think sharper, summarize complexity, improve documentation, generate better test ideas, and make repetitive work more efficient? Not because AI is trendy, but because it helps you do better quality work?

If so, keep reading.

RTA is looking for a Software Quality Analyst
. This role helps ensure our software is reliable, usable, and ready for the fleet teams who depend on it every day. You will work closely with Product, Engineering, Support, Implementation, and Customer Success to understand requirements, identify risks, validate customer workflows, document defects clearly, and help the team make better release decisions.

This role is not limited to “manual testing,” and it is not narrowly defined as a “test automation engineer” role either. We are looking for someone who ensures quality, no matter the means. Sometimes that means exploratory testing. Sometimes it means structured regression testing. Sometimes it means data validation, requirements analysis, automation, AI-enabled test planning, better documentation, or simply asking the question nobody else thought to ask.

You are not just checking boxes. You are helping the team know whether we are truly ready to ship.

We do not do silos. Quality is a team responsibility, but this role is one of the people most responsible for helping us see risk clearly before our customers feel it. You will be right in the middle of product conversations, engineering discussions, release planning, defect triage, and customer workflow validation.

A note up front: we care more about aptitude than checked boxes. If you do not hit every single item below but you have the wiring to learn fast, think critically, communicate clearly, and use AI-enabled tools as part of your everyday work, apply anyway. The learning curve here is real, but so is the opportunity to make an impact.

• Feels at home being a member of a healthy team. This means they are not afraid to mix it up, be held accountable by the team, and hold others accountable as well.
• Passionately cares about our clients and helping them be more successful. Our clients are fleet managers, parts clerks, automotive technicians, and operations leaders who maintain everything from squad cars to school buses so that everyone comes home safely at the end of the day.
• Thinks of themselves less, while not thinking less of themselves. They are other-centric, compassionate, and self-assured.
• Is willing to lift boxes, clean floors, and hold doors if that is what it takes to get something done, because no job is beneath them.
• Takes ownership and initiative. They do not wait to be told what to do. They own their role and how to make it better.
• Loves to read, learn, grow, and stretch themselves.
• Is AI tooling-first. They use modern AI-enabled tools as part of their normal workflow and have strong opinions about where those tools help, where they fall short, and how to use them responsibly. We will ask.

• Has a knack for finding product risk before customers do — whether through exploratory testing, structured test cases, regression testing, data validation, automation, AI-enabled analysis, or simply asking better questions than everyone else.
• Understands that quality is not just about finding bugs. It is about helping the team make better product, engineering, and release decisions.
• Tests real customer workflows, not just isolated screens or happy paths.
• Can understand requirements, identify gaps or ambiguity, and push for clarity before development is too far down the road.
• Collaborates closely with Product Managers, Engineers,…