Front Desk Coordinator

Description

Bilingual Armenian Front Desk Coordinator

About the Role:

We are looking for a Bilingual Armenian Front Desk Coordinator to join our dynamic healthcare office. As the first point of contact for patients and visitors, you will play a key role in creating a welcoming and organized environment. Exceptional customer service, professionalism, and the ability to work efficiently in a fast-paced medical setting are essential. Experience in oncology or a specialty medical practice is a plus.

Key Responsibilities:

+ Greet and assist patients and visitors in both Armenian and English.

+ Manage a multi-line phone system: answer, screen, and direct calls as needed.

+ Schedule patient appointments, confirm upcoming visits, and maintain provider calendars.

+ Verify insurance details, collect copays, and oversee completion of patient forms and documentation.

+ Support patient check-in and check-out processes, ensuring accurate data entry in EMR systems.

+ Collaborate with clinical and administrative teams to ensure efficient patient flow and smooth office operations.

+ Handle requests for medical records, scanning, filing, and document management.

+ Provide general administrative support, including correspondence, faxing, and inventory of office supplies.

+ Uphold strict patient confidentiality and adhere to all HIPAA regulations.

Benefits:
Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.

Requirements

Qualifications:

+ Bilingual fluency in Armenian and English (required).

+ Prior experience as a front desk coordinator or medical receptionist in a healthcare environment.

+

Experience with oncology or other specialty practices is preferred, but not required.

+ Ability to multitask and maintain organization in a busy office setting.

+ Strong proficiency with EMR systems and Microsoft Office Suite.

+ Excellent verbal and written communication skills.

+ Compassionate, professional, and dedicated to providing exceptional patient service.

Talent Match®

­Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance.

Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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