Mail Services Worker - Substitute

Definition

Under general supervision, performs routine clerical and operational duties related to the processing, pick‑up, and delivery of interoffice and United States Postal Services (USPS) mail; distributes inter‑office and other incoming mail to departments and employees; determines appropriate postage rates for letters and packages; processes outgoing mail, packages, pre‑sort, and bulk mailings according to USPS guidelines and regulations; delivers larger packages including periodicals and duplicating orders to appropriate recipients;

prepares and maintains records related to incoming and outgoing mail and deliveries; and performs other related duties as assigned.

Works under the direct supervision of the department manager and may provide work direction to student workers.

This is a temporary substitute position on an as‑needed basis. Schedule will vary as needed for coverage.

• Performs routine clerical and operational duties related to the processing, pick‑up, and delivery of interoffice and USPS mail.
• Distributes inter‑office and other incoming mail to departments and employees by sorting it into the appropriate mailboxes within the mailroom.
• Determines appropriate postage rates for letters and packages based on size, weight, and delivery method to estimate project costs and ensure efficient delivery.
• Processes outgoing pre‑sort and bulk mailings according to USPS guidelines and regulations, ensuring labels meet quality and coding standards, sorting and grouping pieces by zip code, and completing necessary paperwork to reduce mailing costs.
• Processes outgoing mail and deliveries of various formats including first‑class, media, certified, express, registered, and insured; completes appropriate forms and paperwork; packs, wraps, labels, and affixes postage to packages following established postal guidelines to ensure timely and cost‑effective delivery.
• Delivers large packages, including periodicals and duplicating orders, to appropriate recipients within the district using a motorized cart, vehicle, dolly, or other equipment as needed.
• Prepares and maintains records related to incoming and outgoing mail and deliveries.
• Provides customer service, information, and assistance regarding USPS guidelines, regulations, and mailroom policies via in‑person, telephone, and email interactions.
• Uses a district vehicle to deliver mail to and collect mail from other district facilities and USPS locations.
• Stays abreast of changes in USPS postal fees, regulations, and standards.
• May provide work direction and training to student workers.
• Performs other related duties as assigned.

Education, training, and experience qualifications are considered likely to provide the required knowledge and abilities to perform the above essential duties.

Education and Experience:

• High school diploma or equivalent.
• Six (6) months of general clerical/office experience.

Licenses/Certifications/Other Requirements:

• Must possess a valid State of California Class C driver’s license.

Knowledge of:

• Operation of mailroom equipment, including mailing machines, scales, meters, and copiers.
• USPS postal and shipping policies, regulations, and rates for determining shipping methods and labeling.
• Proper lifting techniques for safely moving large and/or heavy packages and mail bins.
• Electronic record‑keeping practices and techniques.
• Methods of filing information using alpha, numeric, and alphanumeric systems.
• Methods of clerical research.
• Standard office software and modern office equipment.
• Methods of prioritizing, planning, and organizing work.
• Correct use of the English language, including spelling, punctuation, and grammar.
• Principles and practices of customer service.
• Business arithmetic.

Ability to:

• Receive, process, and distribute mail in a timely and responsible manner.
• Rapidly and accurately sort mail, packages, and other materials alphanumerically.
• Operate mailroom equipment such as mailing machines, scales, meters, and copiers.
• Learn, apply, and explain rules and regulations related to processing various types of domestic and international mail.
• Maintain routine records.
• Unders…