Programs and Services Analyst-Substitute

Definition

Under general direction, performs analytical and administrative duties related to the administration and coordination of student programs and services; evaluates and assists in the implementation of program activities and ensures compliance with program/service goals and objectives as well as relevant laws, regulations, policies, and procedures. Assists with establishing goals and objectives; assists in developing service area outcomes; gathers data and other pertinent information for program evaluation;

recommends work processes and assists in designing and implementing new programs and services; performs other related duties as assigned.

Monday–Friday, 40 hours per week, as needed.

• Performs analytical and administrative duties related to the administration and coordination of student programs and services; evaluates and assists in implementation of program activities and ensures their compliance with program/service goals and objectives as well as relevant laws, regulations, policies, and procedures.
• Leads and coordinates student orientations, workshops, and/or activities and materials to inform students of available programs and services; may recruit student participation in specific activities.
• Serves as a resource to students, employees, and the public with regard to complex program or service issues; responds to and resolves inquiries and complaints; researches and resolves student status issues related to enrollment, course loads, academic progress, work authorizations to ensure compliance with student program or service requirements.
• Recommends, coordinates, and assists in the planning and implementation of new procedures in response to changes in program or service requirements; provides technical guidance to employees regarding the interpretation and application of relevant laws, regulations, policies, and procedures; recommends written procedures and the development of training materials.
• Assists in the development and implementation of work processes that incorporate available technologies; assists in the design and implementation of new programs and services that support overall student success.
• Collaborates with other departments, programs, and services to obtain and provide information essential to meeting goals and desired outcomes and facilitates student engagement.
• Prepares and conducts presentations related to assigned programs, services, and activities; responds to employee requests by researching information and developing presentations and materials to address specific subjects or issues of interest.
• Coordinates activities related to student advisement, interviewing, program/service eligibility screening.
• Researches, compiles, and analyzes information and data; develops comprehensive analytical reports and makes recommendations; searches databases and record systems to gather, compile, and report information to state and federal authorities and administration; prepares information and reports for management and/or other staff as required.
• Ensures maintenance of secure and confidential student files and records; enters data and maintains student databases; releases records in accordance with applicable legal and policy requirements.
• May provide work direction to lower level employees, temporary employees, and/or student workers.
• Performs other related duties as assigned.

• Serves as a Designated School Official (DSO) for the District, ensuring the enrollment of nonimmigrant students complies with the Department of Homeland Security’s (DHS) Student and Exchange Visitor Program (SEVP) and directly provides students with necessary information to make informed decisions regarding maintaining their nonimmigrant student status and utilizing support services.
• Enters and maintains records for nonimmigrant students in the Student and Exchange Visitor Information System (SEVIS), including processing I-20 extensions, transfers, changes of level, terminations, and CPT/OPT work authorization requests, processing reduced course loads, and meeting all mandated timelines for reporting.