Channel Partnerships Delivery Manager

Channel Partnerships Delivery Manager page is loaded## Channel Partnerships Delivery Manager locations:
US Remote:
Glendale, CAtime type:
Full time posted on:
Posted Todayjob requisition :
JR112181

About this Team:
Channel Partnerships is the tip of the Business Development spear. We are a highly strategic team responsible for assessing, validating, building and launching new business opportunities to accelerate growth at Service Titan while making a meaningful impact to our customers. Specifically, Channel Partnerships bolsters Service Titan’s Sales organization by building and managing a network of alliance partnerships that drives indirect sales outcomes, extending Service Titan’s market reach, expanding our product suite, and accelerating the creation of new logo acquisition opportunities.

We've driven exponential revenue growth and will be instrumental in continuing that trajectory through 2025 and beyond. Our team is composed of intellectually curious, hardworking, self-starting, and customer-oriented individuals who act with intentional urgency in accomplishing company-wide objectives. At Service Titan, our goal is to build innovative products, provide extraordinary services & become THE operating system of the Trades industries.

About this Role:

The Channel Delivery Manager is critical to the successful roll-out of any partner-enabled solution  this role, you will work alongside technical and business stakeholders to bring to market any productized integration or enhancements of our most strategic channel partners. Additionally, you will help build and support the roll-out of the Channel Partnerships program infrastructure, building and improving the team’s key processes of a partnership lifecycle, including new partner discovery, contracting, onboarding, and ongoing support.  

This role will focus on integrations and partnerships within our Accounting, Association, and Supply Chain functions but can span across all partner categories capable of supporting our overall channel strategy. These partnerships and integrations are critical to our ability to acquire and keep customers, by preserving continuity within their day-to-day operational workflows and complementing Service Titan’s suite of best-in-class capabilities.

Balancing both hard and soft skills, the Channel Delivery Manager is equally at ease building a complex integration roll-out model as they are presenting a business case to an executive audience. The ideal candidate will have direct experience collaborating with the right external and internal partners to manage the end-to-end roll-out of a partner-enabled solution.

This individual will have a well-rounded background -- including strategic thinking, data analysis, and program management -- potentially drawing from a wide array of previous roles such as Business Operations, Management Consulting, Business Development, or Product Management.

If you are a talented and experienced team player interested in shaping company strategy and helping Service Titan increase its market leadership in a massive and growing set of global industries, we’d love to hear from you.
**** What you’ll Do**:
*** Manage the entire lifecycle of an integration end-to-end, including identifying a use-case, building a business case, evaluating partner candidates, negotiating deal terms, launching and program managing roll-out, enabling internal and external teams, and bringing the integration to market
* Project manage the delivery of technical integration solutions, from scoping requirements to supporting customer betas and GAs
* Liaise with Service Titan Product and customers on opportunities to differentiate integration solutions and improve adoption
* Work alongside Service Titan R&D and Technical Writers to enable internal teams and educate customers and partner customer facing teams on new features & functionality
* Develop a deep understanding of customer needs, identify gaps in core product functionality, and identify the right set of integrations and accompanying enhancements
* Collaborate with leaders across Service Titan’s Product, Sales, Success, and Support organizations to understand and influence…