Strategic Customer Success Manager, Professional Services
Job in
Glendale, Los Angeles County, California, 91222, USA
Listed on 2026-08-26
Listing for:
Wolters Kluwer
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Sales
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Wolters Kluwer seeks a Customer Success Manager (Professional Services) to act as a strategic liaison among customers, Sales, Solutions Consultants, and internal teams. You will ensure smooth transitions from sales through project delivery and drive ongoing customer satisfaction.
You will support complex engagements from scoping to delivery, gather requirements for accurate quotes and SOWs, and document order submissions to enable successful project outcomes.
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