Technical Trainer

What we offer

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision care
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

The primary responsibility of this position is to deliver technical certification training programs for fire detection products in classroom, virtual, or mobile settings to various student populations. This role will be based primarily at our JCI Training Institute Learning Center in Glendale, Wisconsin.

• Deliver certification-level instructor‑led classes on the installation, programming, maintenance, and repair of Johnson Controls fire detection systems using various modalities, including virtual, in‑person, and webinars.
• Design, develop, and facilitate webinars that complement instructor‑led training topics.
• Qualify to deliver multiple product training curricula simultaneously.
• Document course enhancements based on feedback from customers and subject matter experts.
• Receive mentorship from experienced instructors in subject matter expertise, content creation, and course delivery techniques.
• Collaborate closely with the Fire Detection team and Lead Trainer to ensure quality and consistency throughout the course lifecycle.
• Be prepared for potential travel to other North American Learning Centers, which may be required for up to 20% of the time.

• Strong communication, organizational, interpersonal, and presentation skills.
• Proficiency in Microsoft applications, particularly PowerPoint, Word, and Excel.
• Minimum of 3 years of directly relevant work experience.
• Familiarity with Simplex ES fire detection systems.
• Experience in installation, service or inspections of Simplex fire products.
• Vocational education, or 3 years of directly relevant work experience.
• Training Certifications in any Simplex fire panels a plus.
• Proficiency in low voltage electronics, specifically power‑limited 12V to 70V building systems.
• Installation or service experience with fire detection, security, access control, or other low voltage systems.
• Experience in delivering training to end‑user customers or peer mentoring.
• Requires up to 50% travel for training at other locations.

HIRING SALARY RANGE: $75, (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non‑discrimination rights as a candidate, visit EEO is the Law.

If you are an individual with a disability and you require an accommodation during the application process, please visit here.