Museum Educator; Group Visits

The Museum Educator (Group Visits) facilitates group learning experiences and activities for JANM’s Onsite School and Group Visits Programs, actively engaging visitors—including students, educators, and adults—in gallery dialogues and hands-on activities. This position works collaboratively with Education staff and volunteers to fulfil institutional strategic priorities, the Education Unit Teaching Philosophy, and Onsite School Visit Learning Objectives. This position requires familiarity with object-based teaching;

anti-bias and anti-racist teaching must be promoted. Position is regular, part time Tuesday thru Friday, 9 a.m.to 2 p.m. with the opportunity for additional late afternoon, evening, and weekend shifts as tours are scheduled.

• Provides active facilitation of school (grades 1–12) and group (college, adult, senior) visits, encouraging dialogue and learner engagement, providing consistent messaging, and connecting museum content and themes to museum visitors. For school visits, this includes in-gallery learning experiences as well as hands-on activities, such as origami and storytelling.
• Works with the Education Department on day-to-day preparation for activities during school and group visits, including: communicating with volunteers; managing traffic flow of visitors during visits; and preparing, setting up, and tearing down necessary materials and equipment.
• For student visits, works closely with the staff and volunteers to implement the Education Unit Teaching Philosophy and Onsite School Visit Learning Objectives.
• Works closely with the Manager of Youth and Teacher Programs to gather feedback and evaluate programs to improve learning experiences.
• Attends formal and informal training and coaching sessions in content and pedagogy to ensure excellence in visitor experiences.
• Consistently displays excellent customer service in a welcoming manner to museum visitors in a gallery setting.
• Monitors timekeeping to stay on schedule and maneuvers large groups through museum spaces in an efficient manner.
• Completes all required training including but not limited to health and safety training, assigned readings and related materials, exhibition walkthroughs, 100 level staff and volunteer training.
• Staff members must be able to work with visitors of all ages to support the various events sponsored by the Museum. Each staff member will be expected to work on a minimum of three museum-wide events per year:
  • JANM’s Gala and Online Auction—(off-site) typically held in the Spring (April-May)
  • JANM’s Oshogatsu Family Festival (usually 1st Sunday in January)
  • JANM’s Natsumatsuri Family Festival (Saturday in August)

This list is not exhaustive and may be supplemented as necessary. Incumbent will perform related duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

Bachelor’s degree or an equivalent combination of education and experience.

At least one year of experience working in an education environment with students. Experience in education, public speaking, and customer service in a museum is beneficial. Willingness to learn and apply new skills. Ability to discern how to prioritize, plan, and manage tasks according to firm deadlines, clearly communicate delays, and respond to requests in a timely manner is required. Being able to work well in a team as well as working independently is imperative.

Demonstrated commitment…