Item Processing Specialist I, II, III, Sr

• Process and balance check transactions, check adjustments, balance shared branching transactions and process shared branching adjustments timely and accurately
• Oversee daily operations of the Item Processing department in the absence of management
• Complete relevant training to ensure compliance with all policies, procedures, federal and state laws as well as any other applicable rules or regulations
• Complete assigned tasks in accordance with procedures and established deadlines
• Assist in the timely completion of special projects/tasks assigned
• Assist with supervision of staff to ensure accurate completion of all department tasks by established deadlines
• Ensure designated custodial accounts are reconciled and corrections are made promptly
• Assist with the preparation of daily, weekly and monthly statistical reports for the department
• Assist with the development and maintenance of procedures and workflows; ensure accurate and up to date documentation as changes occur
• Assist with staff training and quality control
• Provide input and support for process improvement, operational efficiencies and automation of department processes or implementation of new technologies

• High school graduate or equivalent
• Ability to clearly and effectively communicate with members and employees
• Familiarity with financial institution operations or payment processing is preferred
• Ability to solve problems and work collaboratively with a team
• Ability to work with limited supervision and demonstrate good judgment
• Must be well organized and able to adapt to new processes, policies and procedures

Demonstrates strong organizational skills and the ability to manage multiple tasks while ensuring compliance with policies and procedures. Proficient in financial institution operations and payment processing, with a focus on process improvement and operational efficiency.

• Financial Institution Operations
• Payment Processing
• Process Improvement
• Staff Supervision
• Statistical Reporting

• Transaction Processing
• Check Adjustments
• Account Reconciliation
• Workflow Development
• Quality Control

• Effective Communication
• Problem Solving
• Team Collaboration
• Organizational Skills
• Adaptability

• Compliance
• Federal Laws
• State Laws
• Operational Efficiencies
• Automation