Police Communications and Records Specialist

Police Communications And Records Specialist

Under general supervision, performs clerical, administrative and public safety dispatching duties for the District police department; receives and responds to routine and emergency calls/requests for police, fire, medical and related public safety services; dispatches District police officers to incidents and/or assists other responding agencies using radio, phone or other dispatching equipment; contacts, receives, maintains and processes police reports, parking citations and other records;

and provides information to the public in compliance with departmental policy and legal requirements; and performs other related duties as assigned.

Work under the direct supervision of the department manager. Does not directly or indirectly supervise other employees but may provide work direction to temporary employees and/or student workers.

Work Schedule 40 Hours/Week, 12 Months/Year Position may require non-standard hours (nights and weekends). May work a flexible schedule to include nights, weekends, holidays and special events. Position is open until filled. First review:
June 17, 2026 Applications received after the first review date may or may not be advanced in the process for further consideration.

The following duties and responsibilities are typical of those performed in this classification.

• Performs clerical, administrative and public safety dispatching duties for the District police department.
• Receives and responds to routine and emergency calls/requests for police, fire, medical and related public safety services and advises management regarding requests as required; gathers and provides information regarding the nature of the situation/request and informs callers regarding the department's response and/or additional actions needed; determines the availability of District police officers and/or the need for external agency assistance.
• Dispatches District police officers to incidents and/or assists other responding agencies using radio, phone or other dispatching equipment; accesses various state and nationwide criminal justice data banks to provide available information to responders in accordance with established procedures, rules and regulations.
• Monitors fire alarms and dispatches emergency staff as needed.
• Maintains regular contact, status and location of all police field units to confirm their availability to respond to requests.
• Receives and processes parking and traffic citations and appeals; schedules District hearing dates.
• Receives and processes event and parking requests; issues and distributes parking permits.
• Retrieves, reviews and compiles data on crime statistics, calls for service, parking citations, and other departmental activities as assigned; gathers and tabulates information for, and assists in the preparation of, reports such as Clery Act reports, Air Quality Management District (AQMD) reports, or lost/found property reports.
• Processes and inputs found property information using the database system; notifies and releases property to the owner; may assist with preparing unclaimed items for auction.
• Performs a variety of general office administrative support duties; establishes and maintains departmental logs, records and files, including confidential police records; enters, accesses, updates, maintains and retrieves data using manual and electronic record keeping systems; prepares documents and forms; audits documents for accuracy and completeness; may order police ; receives and distributes office communications; provides general office coordination for the department.
• Provides department information and assistance and explains department policies and procedures to employees, students and the general public; discusses and helps identify commuting and transportation-related options.
• May send emergency notifications to the college community using the emergency phone paging system and/or emergency alert system, as necessary.
• May assist in coordinating departmental special events.
• May provide work direction and training to temporary employees and/or student workers.
• Performs other related duties as assigned.

The education, training and experience qualifications are considered likely to provide the required knowledge and abilities to perform the above essential duties.

Education and Experience:

High School Diploma or equivalent. Two years of clerical or office administrative experience.

Licenses/Certifications/Other Requirements:
None.

Knowledge of:
Modern and specialized office software and equipment, including personal computers, multi-line telephones, multi-channel two-way radios, computers, a computer-aided dispatch system (CAD), fax machines and copy machines. Laws, regulations, standards, and/or requirements applicable to areas of assignment. Methods of data organization, collection and reporting. Methods of clerical research. Standard office practices and procedures, including the use of standard…