Healthcare Patient Service Rep

Overview

Our Client is looking for someone that has experience with administrative duties (non‑clinical) within a call center or medical front office setting assisting with inbound calls from patients. The ideal candidate has been in the industry for 2+ years, is comfortable with repetitive work, and assists patients via telephone. Clear understanding of how HMOs work within a medical group or health system is required.

Typical responsibilities include handling inbound calls, performing data entry, managing patient demographics, verifying insurance, and providing patient services support.

• Data entry
• Customer service
• Medical terminology
• Patient demographics
• HMO insurance and insurance verification
• Patient services experience
• 2+ years in the industry

Intermediate Level

Contract position based out of Glendale, CA. Fully onsite.

The pay range for this position is $21.00 - $21.00/hr.

Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the temporary role may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This position is anticipated to close on Feb 13, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.