House Attendant

Job Details

Location:

Glenmark Hotel - Glendale, CA 91202
Position Type:
Full Time
Salary Range: $25.00 - $25.00 Hourly

Job Shift: 4:00PM – 12:30AM
Job Category:
Hospitality – Hotel

Ensure all public areas are clean and maintained according to the standards of the hotel.

• Perform general cleaning duties in public areas, storage areas and administrative areas.
• Clean rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and fitness center.
• Supply own cleaning cart with appropriate supplies for shift.
• Ensure work areas are clean when finished.
• Be knowledgeable about the hotel and answer guests inquiries and requests.
• Run supplies and service items to guestrooms as requested.
• Dust furniture and fixtures.
• Polish metalwork and furniture.
• Vacuum floors.
• Participate in the guest room Deep Cleaning program.
• Perform deep cleaning tasks and special projects (e.g., mattress flipping, furniture moves, etc.).
• Assist with carpet cleaning and extraction.
• Strip rooms for Room Attendants upon check out.
• Collect soiled linens from rooms for laundering; receive and store linen supplies in appropriate locations.
• Assist Room Attendants by bringing any additional items needed for the guest rooms.
• Remove and dispose of trash.
• Clean outside areas including porte cochere and other arrival areas.
• Ensure staff member break areas and administrative offices are clean and well maintained.
• All other duties assigned by managers and supervisors.

• Assist with any guest inquiry.
• Follow all company and safety and security policies and procedures.
• Report maintenance problems, safety hazards, accidents, or injuries.
• Perform other reasonable job duties as requested by direct and indirect supervisors.

• Environment: indoor; work 75% or more indoors; temperature moderate and controlled.
• Must be able to sit at a desk for up to six hours per day, walk and stand at times; tasks vary.
• Must move between functions simultaneously, lift up to 45 lbs, push/pull carts and equipment up to 250 lbs.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, hearing, visual acuity.
• Ability to navigate spaces, communicate continuously, and detect safety conditions.

• Speak, read, write, and understand English (primary language).
• Good verbal and written communication.
• Excellent customer relations skills.
• Detail oriented with outstanding organizational and communication skills.
• Basic computer skills and computational ability.
• Effectively deal with internal and external customers requiring patience, tact, diplomacy; collect accurate information to resolve conflicts.
• Self-driven, able to work independently.
• Strong issue resolution and analytical skills; strong attention to detail.

High school or equivalent education required.

Prior hotel experience preferred.

N/A

All staff members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards per property policy.

Regular attendance in conformance with standards is essential; irregular attendance may result in disciplinary action up to termination. Attendance at all scheduled training sessions and meetings is required.