Human Resources Director

The Director of Human Resources serves as a strategic business partner responsible for leading the organization's human resources functions and driving initiatives that support operational excellence, employee engagement, workforce stability, and regulatory compliance. This role provides leadership for employee relations, HR operations, benefits administration, performance management, training and development, organizational effectiveness, compliance, and HR systems.

The Director of Human Resources collaborates closely with executive leadership, operational leaders, and department managers to ensure human capital strategies support organizational objectives and foster a positive, people-centered culture across all locations. While partnering closely with Talent Acquisition, this position does not directly oversee recruitment activities.

• Provide strategic leadership and direction to the HR Generalists, HR Team Lead, Benefits Supervisor, and other HR team members, fostering accountability, collaboration, and professional growth.
• Serve as a trusted advisor to executive leadership and operational teams on workforce planning, employee relations, performance management, organizational development, and change management initiatives.
• Develop, implement, and continuously improve HR programs, policies, and practices that align with organizational goals and support a high-performing workforce.
• Lead HR initiatives that enhance employee engagement, retention, culture, and overall employee experience.
• Support organizational growth initiatives including acquisitions, mergers, integrations, and restructuring efforts.

• Direct employee relations activities, including complex workplace investigations, conflict resolution, corrective action processes, and policy interpretation.
• Ensure compliance with all applicable federal, state, and local employment laws and regulations, including wage and hour, leave administration, equal employment opportunity, and workplace safety requirements.
• Maintain and update employee handbooks, policies, procedures, and related documentation in collaboration with key stakeholders.
• Monitor and oversee HR compliance audits, ensuring accuracy of personnel records, HRIS data, and employment documentation.
• Partner with legal counsel and leadership as needed regarding employment-related matters and risk mitigation efforts.

• Lead HRIS administration, optimization, implementation, enhancements, reporting, and data integrity initiatives.
• Establish HR metrics, dashboards, and reporting tools to provide data-driven insights related to turnover, retention, engagement, workforce trends, and organizational effectiveness.
• Review and approve payroll audits and related HR transactions to ensure accuracy and regulatory compliance.
• Oversee and continuously improve HR processes and workflows to enhance efficiency, service delivery, and employee satisfaction.

• Lead the organization's performance management process, including goal setting, performance evaluations, leadership coaching, and talent development initiatives.
• Collaborate with operational and departmental leadership to identify workforce development opportunities and succession planning strategies.
• Partner with the Training and Development team and external vendors to design and deliver learning programs that strengthen leadership capabilities and employee performance.
• Support onboarding and offboarding processes to ensure compliance, consistency, and a positive employee experience throughout the employee lifecycle.

• Provide oversight and strategic guidance regarding benefits…