Sr. HR Compliance Specialist

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULL PANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world.

Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Department: HR

Reports To:

HR Operations Leadership

Location:

Los Angeles, CA (Fully On-site)

Employment Type:

Full-Time, Exempt Salary Range: $100k-$130K Position Summary POP MART Americas, Inc. is seeking an Sr. HR Compliance Specialist to support employment compliance across the Americas, including the United States, Canada, Mexico, and future expansion into South America. This role will help build, maintain, and strengthen HR compliance programs, policies, audits, and risk mitigation practices across POP MART’s corporate and retail operations.

The Sr. HR Compliance Specialist will partner closely with HR Business Partners, Payroll, Benefits, Legal, Retail Operations, Loss Prevention, Learning & Development, and external counsel to ensure employment practices are compliant, consistent, and scalable across multiple jurisdictions. This position is ideal for a practical compliance professional who can interpret employment requirements and translate them into clear policies, processes, training, and operational guidance.

Key Responsibilities Develop, maintain, and support HR compliance programs across the Americas, including the U.S., Canada, Mexico, and future South America markets.

Monitor employment law developments and partner with HR, Legal, and business leaders to assess impact and implement necessary updates.

Maintain compliance calendars, policy review cycles, required postings, training requirements, reporting deadlines, and audit schedules.

Draft, review, and update HR policies, employee handbooks, SOPs, acknowledgments, templates, and employee communications.

Support compliance with wage and hour requirements, timekeeping, meal and rest breaks, overtime, paid sick leave, leaves of absence, accommodations, record retention, and other employment obligations.

Conduct HR compliance audits across corporate and retail locations, including reviews of employee classifications, personnel records, policy acknowledgments, scheduling practices, and payroll-related processes.

Identify compliance gaps and partner with HR, Payroll, Benefits, HRIS, Operations, and Legal to develop and track remediation plans.

Support new store openings, market expansion, and workforce changes by ensuring applicable HR compliance requirements are addressed.

Provide guidance to HRBPs, managers, and business leaders on policy interpretation, documentation standards, and compliant employment practices.

Partner with Learning & Development to create and roll out compliance training, knowledge checks, policy refreshers, and manager resources.

Support responses to agency inquiries, audits, claims, subpoenas, and information requests in partnership with Legal and external counsel.

Prepare compliance summaries, audit…