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Service Desk Associate at Thunderhawk Partners Technologies LLC
Job in
Glendale, Los Angeles County, California, 91222, USA
Listed on 2026-06-06
Listing for:
Wayne State University
Full Time
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
We are looking for candidates who can handle high-volume support activities (basic operations, network, IT) in a fast-paced environment.
Key Responsibilities- Basic PC/laptop troubleshooting (Windows)
- Microsoft 365 support (Outlook, Teams)
- User onboarding and access provisioning
- Ticket handling and escalation
- Entry-level IT candidates (0–2 year's experience)
- Candidates with help desk internships
- Strong customer service backgrounds (call center, retail) with basic technical aptitude
- Reliability and ability to work onsite daily
Position Requirements
10+ Years
work experience
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