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IT Support Analyst: Customer-Focused Troubleshooter
Job in
Glendale, Los Angeles County, California, 91222, USA
Listed on 2026-08-28
Listing for:
University of Southern California
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
University of Southern California Information Technology Services in Glendale, CA seeks an IT Support Analyst to deliver frontline troubleshooting by phone and email, manage and document incidents, and produce accessible user documentation. The role requires strong problem-solving, customer service, and collaboration, with experience supporting Windows, MacOS, and iOS devices.
A Bachelor's degree and 2 years’ experience are expected.
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