LVN - Pediatrics Triage Nurse (P​/T

Pediatrics Specialty Triage LVN

Join Our Dedicated Team!

Make a meaningful impact on the lives of children and their families.

Work in a fast-paced, family-oriented, and child-friendly environment.

Enjoy a competitive compensation package and benefits.

Be part of a supportive and collaborative team.

Qualifications:

• Current and valid Licensed Vocational Nurse (LVN) license (Required).
• Work experience as an LVN (Pediatric experience is a plus).
• Experience in telephone triage preferred.
• Excellent communication, customer service, interpersonal, and critical thinking skills.
• Ability to remain calm and professional in stressful, fast-paced, high-volume situations.
• Proficiency in using electronic health records (EHR) systems.
• Ability to work effectively independently and as part of a team.

Glendale Pediatrics (physician-owned private practice pediatrics office) is looking for a Licensed Vocational Nurse (LVN) to join the team as a full-time Pediatric Triage Phone & Administrative Nurse. In this role, the LVN will be the first point of contact for parents and guardians seeking guidance and support for their children's health concerns.

Responsibilities:

• Assess patient needs and symptoms via telephone using established triage protocols and guidelines.
• Provide appropriate medical advice and guidance to parents/guardians, including home care instructions, and encourage them to seek medical care.
• Schedule appointments or direct patients to emergency or urgent care as warranted.
• Communicate effectively and professionally with patients/families, physicians, and other members of the healthcare team.
• Maintain accurate and detailed documentation in the electronic health record (EHR).
• Follow standing order procedures as indicated by the practice.
• Support patient and doctor needs for prior authorizations.
• Referral coordination and scheduling.
• Follow up on lab results, telemedicine, and/or in-office appointment scheduling.
• Check and transcribe voicemails into phone note messages for callbacks.

* This is an in-office position located in Glendale, CA.

• Schedule and hours may vary depending on patient care needs and demand.
• Must be willing and able to commute to Glendale, CA.
• Part-Time Position.
• Paid benefits include paid sick leave and paid parking on site.
• Opportunity to switch to full-time based on practice needs may be available.