Sales Associate

If you are a current Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our baby essentials, help them prep for their first day of school, and support all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point‑of‑sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

• A positive and solutions‑oriented mindset
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once

• Lift up to 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled

Schedules that fit your life. Our hours of operation allow you to balance work and personal activities—whether you have class, enjoy a morning workout, or manage a carpool. Benefits and perks that make life better include mental health benefits, a 30% discount on our brands, referral bonuses, and more.

Advance You Program helps earn a GED or a bachelor’s degree tuition‑free or learn English as a second language. The opportunity to learn and build skills and grow as an individual with professional and personal development to help shape your career.

Compensation for this position ranges from $16.50 – $18.75 per hour based on experience and location.

Carter's is an Equal Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

* Source:
Circana/Consumer Tracking Service, U.S. dollar share, 12 months ending September 2023.