Inbound Sales Development Representative

Marketing Development Representatives (MDRs) are crucial team members who identify and connect with inbound prospective customers to demonstrate the impact Service Titan can bring to their business.

• Career Foundation: You will be given extensive coaching and development from managers, enablement coaches, and various teams to ensure you are set up for a successful, long‑term career in Sales.
• Culture of Excellence: Join a team motivated to be the best every day by continuously applying feedback and best practices.
• Direct Impact: You lead the charge in transforming an industry and shaping your future career by being the initial voice of Service Titan.

Your primary focus is building a robust sales pipeline and converting marketing‑generated opportunities into qualified meetings.

• Pipeline Generation: Build a strong pipeline of prospective customers by sourcing potential leads and converting inbound opportunities efficiently.
• Strategic Engagement: Implement creative ways to engage and build rapport to maintain and progress your book of prospects.
• Meeting Conversion: Successfully book product demonstrations between Service Titan and potential customers by collaborating with Account Executives to secure the partnership.
• Value Communication: Clearly articulate the product’s value and areas of opportunity to prospects via phone and/or e‑mail.
• Goal Achievement: Achieve and exceed daily KPIs and monthly quota for qualified meetings and pipeline generation.

• Communication: Exceptional verbal and written communication skills to effectively manage a high volume of daily phone and e‑mail contacts.
• Ambition: You recognize every day is a new opportunity to be better than yesterday, demonstrating genuine self‑motivation.
• Coachability: An intense appetite to seek and adapt feedback that is given to drive continuous improvement.
• Teamwork: A strong team player mentality demonstrated by effectively collaborating and being a positive influence on colleagues.
• Adaptability: The ability to think outside the box to proactively address potential roadblocks and issues.

• Fast Track Your Sales Career: Learn directly from experienced sales leaders and access resources that pave the way for advancement into roles such as Account Executive, Sales Manager, or Customer Success.
• High Earning Potential: Your hard work is directly rewarded with a competitive compensation plan and high earning potential.
• Structured 2‑Month Enablement Program: Comprehensive new hire orientation, in‑depth training on the trades industry, customer personas, and our Ideal Client Profiles (ICP).
• Master our Tech Stack: Dedicated training on Salesforce, Salesloft, Gong, and Chili Piper.
• Personalized Development: Benefit from one‑on‑one call‑review coaching sessions, interactive role‑playing, and hands‑on learning with your Manager.
• Hybrid
  
  Schedule:
  
  If you are within ~40 miles of a Hub office, you will be required to go to the office 1–2 days a week.

• Flex time, recognition, and support for autonomous work.
• Comprehensive onboarding program, leadership training, and other events.
• Bonusly, peer‑nominated awards, and more.
• Holistic health and wellness benefits:
  Company‑paid medical, dental, and vision (100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options.
• Support for life events: parental leave, up to $20,000 in fertility services including IUI and IVF, surrogacy and adoption reimbursement, on‑demand maternity support, free breast milk shipping, pet insurance, legal advisory services, financial planning tools, and more.

We strongly encourage people from under‑represented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Service Titan is committed…