Security Account Manager

Security Account Manager

Job Location s

US-CA-Glendale

Category (Portal Searching)
Account Manager

Business UnitAUS

Company Overview:

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Hiring for a Security Account Manager.

Join the world's leading global security company!

Salary is $76,960.00 per year

• Location:
  
  Glendale, California
• Excellent benefits and career growth opportunities
  • Operational Oversight:
    Managing staffing, scheduling, and payroll (using tools like Win Team) to ensure all posts are filled while minimizing unbilled overtime. Ensuring the client is being billed accurately each month.
  • Client Relationship Management:
    Acting as the primary point of contact for the client, attending business reviews, and tailoring security solutions to meet specific site needs.
  • Team Leadership:
    Hiring, training, and coaching security professionals; conducting disciplinary sessions and managing employee performance and morale.
  • Incident &
    
    Risk Management:
    
    Developing and implementing security protocols, responding to emergencies, and overseeing site-specific training and equipment maintenance.
  • Compliance & Reporting: Ensuring adherence to company policies and state licensing requirements while preparing operational and financial reports for upper management

Allied Universal is hiring an Account Manager. As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you.

Why Join Allied Universal?

• Career Growth: Opportunities to advance within a global leader in security services
• Impactful Work: Play a vital role in protecting people, property, and businesses
• Supportive Team: Work with caring professionals dedicated to safety and excellence

RESPONSIBILITIES:

• Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
• Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
• Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
• Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Valid driver's license if driving a company vehicle, or personal vehicle while conducting business
• Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
• Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
• Proficiency in web-based applications and computer systems, including Microsoft Office
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
• Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover…