Senior Site Reliability Engineer

What You'll Do

• Design, develop, test, troubleshoot, debug, optimize, scale, perform capacity planning, deploy, maintain, and improve software applications, driving delivery of high‑quality value and features to Service Titan’s customers.
• Coding and automation of applications on cloud platform.
• Work collaboratively across the company to design, communicate, and further assist with adoption of best practices in architecture and implementation.
• Actively participate in research, development, support, management, and other company initiatives designing solutions to optimally address current and future business requirements and infrastructure plans.
• Collaborate with Product Engineering teams to plan and deploy product releases.
• Work with Engineering leadership to build scalable infrastructure & shared services that meet the requirements of the platform and application teams.
• Define non‑functional requirements as part of the product lifecycle to influence new designs, standards, and methods for scalable, highly available distributed systems.
• Contribute to product development / engineering as needed to ensure quality of service of highly available services.
• Resolve product/service defects or design changes, infrastructure changes, or operational changes.
• Establish strong relationships with company leadership to ensure technologies are used well.

• BS or MS in Computer Science (or equivalent diploma and/or certifications) with 8‑10 years related experience.
• Familiarity with Continuous Integration and Delivery including experience with tools such as Jenkins or Team City.
• Strong expertise and experience with the majority of Kubernetes, Functions/Serverless computing, distributed messaging systems (Kafka, Event Hubs, SQS, etc.), data lakehouse architectures (Snowflake, Databricks Delta) and API gateways.
• Administration and building automation for Azure, AWS or other public cloud technologies.
• Hands‑on experience with a Distributed Version Control System such as Git.
• Advanced knowledge of at least one of the following programming languages: C#, Visual Basic, Power Shell, Java.
• Experience scripting provisioning of servers, applications, and/or infrastructure in a production environment at scale.
• Knowledge of software development best practices, SDLC and experience deploying high‑availability systems and software.
• Experience with troubleshooting distributed web applications in a production environment.
• Log / metric collection and analysis tools (Elasticsearch‑Logstash‑Kibana, Data Dog, Grafana).

You're someone who enjoys being directly accountable for the reliability of a business‑critical, large‑scale enterprise system. You're comfortable guiding and making decisions with limited information and are capable of operating within the trade‑offs present when solving for immediate needs versus solving with bigger scale solutions. You might be considered a subject matter expert i