General Manager

Job Details

Location:

Glendale, CO 80246 | Position Type:
Full Time | Salary Range: $23.00 - $27.00 per hour | Job Category:
Jimmy John's General Manager

The Certified General Manager performs all duties of the Assistant Managers with the addition of full accountability for the operation of the enterprise.

• Manages a staff of approximately 3 to 50 employees, in excess of 50 hours of labor each week.
• Assigns, oversees and evaluates work, including schedule management and ensuring the store is staffed. Recommends promotion, transfer, or termination of employees based on performance.
• Provides on-the-job training for new and existing employees.
• Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning and paper supplies for the unit to ensure a minimum loss from waste or theft.
• Supervises preparation, sales, and service of food.
• Forecasts food items and estimates how much of each item will be consumed per shift to avoid shortages and set the shift up for success.
• Ensures that every customer receives world-class customer service.
• Routes deliveries and serves drivers to maximize delivery business and speed within the restaurant.
• Completes and oversees daily food preparation (opening procedures, meat and vegetable slicing, bread production).
• Completes and oversees Closing Procedures.
• Executes systems and procedures with 100% integrity and completeness.
• Completes daily and weekly paperwork.
• Responsible for 100% of the cash drawers at all times during the shift.
• Receives and stores product.
• Audits previous shift's systems and procedures for 100% integrity and completeness.
• Completes preventive maintenance and upkeep of store equipment and supplies.
• Performs other related duties as requested.
• Supervises entire management team of the enterprise, including weekly manager meetings.
• Identifies talent and develops team to management positions.
• Administers performance reviews on the management team.
• Manages the Profit and Loss statement and identifies issues in order to reach and exceed goals.
• Actively promotes a positive, productive work environment and removes threats to the culture to increase retention.
• Responsible for the entire hiring process, including accepting applications, reviewing applications, following up on applications, scheduling interviews and conducting interviews, and making offers.
• Displays a sense of urgency in all tasks.

• Must be at least 18 years of age or older and able to work 40+ hour weeks.
• Basic understanding of Microsoft Word, Excel, Outlook and Adobe Acrobat.
• Ability to handle fast-paced and high-stress situations in the store.
• Organizes and establishes priorities in the store with minimal supervision.
• Provides feedback and recommendations on store and employee performance.

• Willing to work evenings, holidays, and weekends as business dictates.
• Ability to establish priorities, work independently and proceed with objectives with minimal supervision.
• Ability to handle and resolve customer threats and issues.
• Ability to handle and resolve employee issues.
• Ability to handle stress and a high-volume enterprise.
• R2R Training.
• Restaurant Safety Training Program completion.
• Shift Manager FT Training.
• Assistant Manager Training.
• Food Safety FT Training.
• General Manager Training.
• Corporate Certification.

• Bonus Pay

Full-time team members (30+ hours per week) are eligible for our benefits package, which includes:

• Dental Insurance
• Medical Insurance
• Vision Insurance
• Retirement plan with employer match
• Paid Time Off
• Paid Sick Leave

You’ll lead the charge in delivering an exceptional customer experience while driving the success of your store. You are the face of the brand—setting the tone for a fast, friendly, and high-performing environment where both customers and team members thrive. From overseeing daily operations to developing your team, you’ll ensure every sandwich is made right and every guest leaves satisfied.

We’re looking for a motivated leader who excels in a fast-paced setting, takes pride in operational excellence, and is passionate about building strong, engaged teams. If you’re…