Operations Assistant

Description

The Operations Assistant plays a key role in supporting the General Manager and Ownership team across daily operational activities. This highly hands-on position blends administrative support with on-the-floor operational involvement, contributing to sourcing efforts, new product development, documentation, and production support. The ideal candidate is detail-oriented, adaptable, and motivated to ensure smooth, efficient day-to-day operations within a growing facility.

• Provide comprehensive daily operational and administrative support to the General Manager and Ownership team.
• Develop, maintain, and refine spreadsheets, reports, SOPs, and other operational documentation to ensure accuracy and consistency.
• Assist in sourcing ingredients, packaging, supplies, and equipment, including gathering, evaluating, and comparing vendor quotes.
• Coordinate with vendors to support purchasing activities, manage communication, and ensure timely follow-ups and order execution.
• Contribute to new product development by supporting product trials, preparing ingredients, collecting data, and maintaining detailed documentation.
• Assist with packaging, labeling, and sample preparation during both development and production phases.
• Provide hands-on operational support on the production floor, including setup, preparation, cleanup, inventory-related tasks, and light production activities.
• Support inventory management through organization, cycle counting, stock reconciliation, and material movement.
• Assist with special projects, process improvements, and time-sensitive operational initiatives as assigned.
• Maintain a clean, safe, and compliant work environment across all areas of the facility.
• Complete special projects as assigned.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• High School Diploma or equivalent required.
• Prior experience in operations, manufacturing, or administrative support preferred.
• Ability to lift up to 50 pounds.
• Reliable attendance and punctuality.
• Ability to work in both office and production environments.

• Professionalism & Integrity:
  Consistently demonstrates sound judgment, ethical conduct, and a strong work ethic in all tasks and interactions.
• Communication Excellence:
  Exhibits clear, effective written and verbal communication skills across all levels of the organization.
• Organization & Attention to Detail:
  Maintains exceptional accuracy, organization, and document management, ensuring high-quality work and reliable output.
• Adaptability & Prioritization:
  Able to prioritize competing demands, multitask efficiently, and remain flexible in a fast-paced, rapidly changing environment.
• Collaboration & Dependability:
  Works effectively within a team, follows through on commitments, and supports collective goals with reliability and accountability.
• Technical Proficiency:
  Skilled in Microsoft Excel, Word, and general computer applications, with the ability to learn new systems quickly.