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Assistant Team Lead

Job in Glendale, Milwaukee County, Wisconsin, USA
Listing for: Kids for the Future
Full Time position
Listed on 2026-09-01
Job specializations:
  • Business
    Operations Management
Salary/Wage Range or Industry Benchmark: 16 - 17 USD Hourly USD 16.00 17.00 HOUR
Job Description & How to Apply Below
  • Location 200 W SILVER SPRING DR,Glendale, WI, 53217,United States
  • Base Pay $16.00 - $17.00 / Hour
Description

At Neroli Salon & Spa Northshore, our mission is to create a caring, compassionate environment where team members and guests feel valued, supported, and uplifted. We are looking for an enthusiastic, people-focused Assistant Team Lead to support daily operations, develop team members, and help deliver a Five-Star guest experience.

This role is ideal for a hospitality, retail, salon, or spa professional who enjoys coaching others, solving problems, and creating a positive, high-performing workplace.

What You'll Do
  • Support daily salon and spa operations to ensure a seamless guest experience
  • Assist with team scheduling, onboarding, training, and development
  • Coach and motivate team members to achieve service and sales goals
  • Address guest concerns and create lasting guest relationships
  • Support inventory, cash handling, and operational procedures
  • Assist leadership in achieving location performance and profitability goals
  • Lead by example and foster a positive, team-oriented culture
What We're Looking For
  • 2+ years of leadership, retail, hospitality, salon, or spa experience preferred
  • Strong communication and organizational skills
  • Ability to coach, motivate, and develop team members
  • Passion for customer service and creating memorable experiences
  • Positive attitude, professionalism, and strong integrity
  • Goal-oriented with excellent follow-through
  • Ability to multitask in a fast-paced environment
What Makes You Successful at Neroli
  • A collaborative, team-first mindset
  • A commitment to growth and continuous learning
  • Confidence in resolving challenges and supporting others
  • A passion for helping guests and team members feel their best
  • A “Whatever, Whenever” approach to service excellence
Requirements
  • Previous salon/spa or retail experience preferred
  • Strong knowledge of, or ability to quickly learn, product and service offerings, including pricing and benefits
  • Comfortable using scheduling and POS systems (e.g., Zenoti)
  • Strong written and verbal communication skills
  • Ability to multitask and stay organized in a fast-paced environment
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