TEMP Infra Design Associate

Company Overview

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. We are currently seeking a TEMP Infra Design Associate to join our team in Glendale, Wisconsin (US-WI) in the United States (US).

• Well‑rounded knowledge of the policies and procedures for the work area.
• Independent judgment for non‑routine matters; primary focus is routine.
• Policy recommendations to managers and escalation point for less experienced team members.
• Performs basic troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks / printers.
• Might respond to calls after normal business hours per leader instructions.
• Identifies potential issues that could adversely impact end‑user experience and takes corrective action.

• Typically requires 1-2 years of relevant experience.
• High School Diploma or equivalent; undergraduate degree or some college coursework preferred.
• Strong knowledge of Windows operating system environment.
• Solid client service skills.
• Certification A+ desktop or equivalent required; additional certifications for various hardware platforms may be required.
• Ability to physically perform general office requirements.
• Must be able to perform essential responsibilities with or without reasonable accommodation.

NTT DATA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.