Technical Analyst - Wintel OPS

We are seeking a highly skilled Technical Analyst – Wintel OPS with strong engineering and architectural expertise to join our team. The ideal candidate will be responsible for designing, implementing, and managing Windows-based infrastructure solutions
, including servers, applications, and associated technologies.

This role requires close collaboration with cross-functional teams to ensure high performance, security, and reliability of the Wintel environment while driving strategic architecture initiatives aligned with business objectives
.

• Design and architect scalable, secure, and highly available Windows-based infrastructure
  , including:
  • Windows Servers
  • Active Directory
  • Core enterprise services
• Develop high-level architectures, technical designs, and detailed documentation for Wintel initiatives.
• Align infrastructure designs with organizational standards and long-term IT strategy.

• Deploy, configure, and maintain:
  • Windows Server environments
  • Active Directory services
  • IIS, SQL Server, and related components
• Implement Infrastructure as Code (IaC) using tools such as:
  • Power Shell
  • Ansible
  • Terraform
• Ensure standardization and automation across environments.

• Monitor system health, performance, and resource utilization.
• Identify and implement performance tuning and optimization strategies.
• Use enterprise monitoring tools such as:
  • System Center Operations Manager (SCOM)
  • Solar Winds
• Proactively identify potential risks and resolve issues.

• Implement and enforce security best practices
  , including:
  • Patch management
  • Access controls
  • System hardening
• Conduct security audits, vulnerability assessments, and compliance checks
  .
• Ensure alignment with industry standards and organizational policies
  .

• Develop and maintain disaster recovery (DR) and business continuity (BC) plans
  .
• Conduct periodic DR testing to validate readiness and effectiveness.
• Ensure minimal downtime and rapid recovery in case of failures.

• Provide expert-level support for Wintel infrastructure issues.
• Troubleshoot and resolve:
  • Hardware, software, and network-related problems
• Collaborate with cross-functional IT teams to resolve complex technical challenges.
• Drive improvements in system reliability and operational stability.

• Maintain comprehensive documentation for:
  • Architecture designs
  • System configurations
  • Operational procedures
• Promote knowledge sharing through:
  • Training sessions
  • Mentorship and best practice guidance

• Stay current with emerging technologies and industry best practices.
• Evaluate and recommend tools and technologies to improve:
  • Performance
  • Automation
  • Operational efficiency
• Support continuous improvement initiatives across the Wintel environment.

• Bachelor’s degree in:
  • Computer Science, Information Technology or a related field
  • US Citizen or right to work in the United States without restrictions

• Minimum 5+ years of experience in:
  • Windows system administration
  • Infrastructure engineering
  • Solution architecture
• Proven hands‑on experience with:
  • Windows Server (2012 and later)
  • Core Microsoft infrastructure services

• Strong expertise in:
  • Windows Server technologies
  • Active Directory & Group Policy
  • Power Shell scripting
• Experience with:
  • Virtualization platforms (VMware, Hyper‑V)
  • Cloud platforms (AWS, Azure)
• Knowledge of:
  • Backup and recovery solutions
  • Infrastructure automation practices

• Microsoft Certified:
  Azure Administrator Associate
• Microsoft Certified:
  Windows Server Hybrid Administrator Associate
• Or equivalent certifications

• Experience with Microsoft SQL Server or other database technologies
• Understanding of:
  • Networking fundamentals
  • Firewall configuration
  • Security protocols
• Familiarity with:
  • ITIL framework
  • Change management processes

• Strong problem‑solving and analytical skills
• Effective communication and collaboration abilities
• Attention to detail and process adherence
• Ability to work in fast‑paced, enterprise environments

HIRING SALARY RANGE: $80,000 – $90,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at

This position is located in Glendale, WI.