Apartment Maintenance Technician

Apartment Maintenance Technician I 2,000 Sign-On Bonus Preferred Apartment Advisors
• Glendale, Wisconsin, USA

Preferred Apartment Communities operates primarily Class A multifamily properties. We maintain a culture of respect for residents and vendors, focusing on, consistency, and innovation to strengthen the Preferred Apartment Communities brand.

• 2,000 Sign-On Bonus
• Generous PTO program
• 13 paid holidays, 3 floating holidays, and paid volunteer day
• Comprehensive affordable medical coverage, company-paid dental and vision coverage for full-time regular associates
• 401k with exceptional employer match
• Associate Apartment Discount
• Educational Assistance Program (tuition and certifications)
• Company-paid employee assistance mental health and wellness programs

• 1-3 years maintenance experience (apartment maintenance experience preferred)
• Troubleshooting and problem-solving skills
• Budget or basic business finance helpful
• Refrigeration certification (type 2 or universal) or obtain in first 90 days of employment
• Valid driver’s license (free from major moving violations) and dependable transportation

• Use various hand tools and test equipment
• Bend, stoop, and kneel for extended periods
• Push and pull up to 300 pounds on wheels
• Lift up to 50 pounds
• Climb ladders up to 40 feet in height
• Use a hand truck

• Assist with all maintenance requests, preventative maintenance, and amenity area maintenance for the apartment community
• Complete maintenance work orders for residents (service appliances, plumbing, HVAC systems, minor electrical, gate systems, pool operations, etc.)
• Respond to and resolve emergency maintenance requests after business hours (weeknights, weekends, and holidays)
• Prepare vacant apartments to make rent ready
• Perform preventative maintenance work
• Keep the maintenance shop clean and organized; maintain adequate stock/inventory of parts for equipment appliances, etc.
• Interact directly with residents
• Maintain logbooks and databases; enter service requests and status updates into database
• Assist in monitoring contractors work performance
• Support the Service Manager in meeting budget responsibilities
• Follow and promote company policies and procedures
• Make Customer Service a priority
• If the property does not have a housekeeper, apartment maintenance technician light cleaning duties will be required such as cleaning models, club houses, leasing office, emptying trash, cleaning the grounds and amenity areas, etc.
• Maintain clean, orderly, and working conditions in all amenity areas (pool, compactors, weight rooms, parking decks, etc.)

• A complete clean and neat uniform must be worn when working on any PAC Property including nights and weekends if applicable. Personal appearance must be clean and neat at all times according to PAC policy.
• Communicate with residents and prospects in a manner consistent with PAC’s standards.
• Read and/or listen to resident requests/complaints.
• Receive resident complaints in a calm, open, and professional manner.
• Solve problems quickly, usually within 24 hours or contact supervisor for immediate assistance.
• Deliver newsletters, correspondence, etc. to residents.
• Coordinate set up, attend, and clean up after resident functions (food tables, display areas, etc.) as requested by the General Manager.

• Move appliances between units, possibly transferring by hand truck up one to three flights of steps. Appliances may range from 75 to well over 300 pounds.
• Move commercial laundry machines (single washing machine or stacked double dryer) weighing 120 to 300 pounds for maintenance and repair.
• Move or transport building type materials weighing several pounds to over 300 pounds during structure repairs.
• Perform maintenance on special equipment (exercise equipment, gas grills, golf carts, car washes, amenity areas, security gates). Equipment typically weighs over 100 pounds.
• Perform resident service functions or upgrade apartment home (install lighting or ceiling fans) using a step ladder while lifting.

PAC is an equal opportunity employer in accordance with applicable law. We prohibit…