Shipping & Mailing Coordinator

Current Employees:
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Shipping & Mailing Coordinator

University Staff

Regular

Shipping and Mail Coordinator

Department Facilities, Planning and Management is committed to promoting respect and civility in the workplace. Our staff serves as role models by practicing exemplary behaviors when working with customers, fellow faculty and staff members, students, and visitors. The mission of the department is to provide a safe, sustainable, and accessible physical environment that supports learning, research, working, living, and recreation. The organization supports the academic and strategic objectives of the University of Wisconsin-Milwaukee with commitment and pride in everything they do.

Coordinates and executes shipping and mail services for a unit including inventory management and distribution, mail and package receipt and delivery, and shipping and/or delivery of packages for the UW-Milwaukee campus with an emphasis on superb customer service.

20%
-Oversees incoming and outgoing shipments. Responsible for (package/mail) inventory management and distribution, mail and package receipt and delivery, and shipping and/or delivery of packages and freight.

• Sort, deliver, pick-up regular and inter-campus mail.
• Pick up USPS mail and supplies at the Central US Post Office

20% - Maintains records and manifests regarding incoming packages, location, and date of delivery

• Use handheld scanner to produce barcoded delivery confirmations
• Use MS Excel to enter data for barcoding program
• Prepare mail permits, present for inspection, and complete.

20%- Determines policies and procedures related to mail and package receipt and delivery

• Use meter machines to process outgoing campus mail
• Referencepostage chartsto record proper postage for departmentalchargebacks.

20% - Compares identifying information and counts, weighs or measures items outgoing or incoming shipments to verify information against bills of lading, invoices, packing slips, address labels and other records

• Process packages with Computerized shipping software for all couriers
• Prepare customs forms for international packages
• Use mailing lists to process multi-packagepostage
• Run reports from shipping software for monthly billing

15%-Troubleshoots shipping issues and customer complaints

• Process notificationsandassistin customer communications for delivery and pick ups
• Investigate and troubleshoot lost ormisdirectedmail items.
• Check group email to help customers find packages andanswer questions

5%
-Other Dutiesas Assigned

• Training and guiding student workers
• Support Stores and Work Order Center to meet operational needs

$17.00 - $20.00 per hour (Salary will be determined by finalist's knowledge, skills, and experience)

• Evidence of ability to liftand move objectsup to 40lbs.
• Willingness tooperate(or learn tooperate) a box truck
• Mustpossessa valid Wisconsin Driver license (or other such valid operator’s permit recognized by the Wisconsin Department of Transportation) and be able to meet or exceed the minimum requirements for driving on state business as detailed here:(Use the "Apply for this Job" box below)./
• Ability to workoutside inextreme weather conditions

• Experience in a customer service position
• Experience using hand trucks, electric palletjacksor similar equipment

Questions can be sent to Tanner Neahous (tneahous)

Pursuant to university policy, UWM provides reasonable accommodations to qualified individuals with disabilities who are…