Cross Connection Specialist Job Glendora area,California USA,Engineering

Cross Connection Specialist

The City of Glendora is seeking a knowledgeable, technically skilled, and motivated Cross Connection Specialist to join our Public Works Water Division and will be fundamental in protecting the City's water system. This is an exciting opportunity for a water professional who enjoys working in the field, solving technical programs, interacting with the community, and applying their expertise to real-world water system challenges.

The Cross Connection Specialist will play a key role in administering and advancing the City's cross-connection control and backflow prevention program. This position offers a diverse combination of field investigations, technical analysis, regulatory compliance, customer service, program administration, and collaboration with property owners, businesses, contractors, developers, backflow testers, and regulatory agencies.

Under general supervision, the Cross Connection Specialist will conduct cross-connection surveys and investigations, evaluate potential hazards, inspect and test backflow prevention assemblies, review testing and compliance documentation, corrective actions, maintain accurate program records and databases, and provide technical guidance regarding cross-connection control requirements. The position will also have opportunities to participate in development review, water quality sampling and investigations, and other specialized Water Division activities.

This position is more than simply inspecting and testing backflow devices. The successful candidate will serve as a technical resource and subject matter expert within the Water Division, helping the City identify potential risks, resolve complex cross-connection issues, improve program processes, and ensure the continued protection of the City's water system.

Essential Job Functions

These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Letters in parenthesis at the end of each function represent the abilities required to perform that function.

Performs technical and specialized duties in support of the City's water system cross connection control and backflow prevention program development, implementation, and maintenance including data management oversight, field investigations, surveys, tests, audits, and oversight of work performed by City contract staff.

Ensures all program activities comply with federal, state, and local codes, laws, and regulations related to current safe drinking water standards.

Contacts customers to ensure compliance with backflow device requirements and ensures customers make appropriate repairs; generates and sends initial notices, follow-up notices, and final notices to owners of backflow devices for compliance with annual testing requirements; maintains records and files on backflow prevention devices, locations, inspections, testing, and corrections.

Surveys and investigates plumbing systems to evaluate and identify cross connection hazards; explains findings and recommends installation of backflow prevention devices; follows up with customers to monitor compliance; performs tests to ensure proper working condition of devices.

Locates, inspects, tests, and repairs new and existing backflow prevention devices within the City's service area; maintains and installs devices as required.

Prepares written inspection reports and related program documentation; maintains inspection documentation and records as required by state, federal laws and in accordance with established City records management procedures.

Coordinates and conducts water quality sampling program; collects water samples at designated sample stations, and throughout the water system; checks water samples for pH levels, chlorine residuals, and solids; prepares water quality documentation for submittal to regulatory agencies.

Collects, compiles, and maintains field data and test results for documentation and reporting purposes; maintains and ensures the accuracy of detailed databases, files, and records of work performed.

Receives and responds to customer complaints,…