Administrator, Information Technology

Responsible for planning, coordinating and managing all Information Technology functions for the City; maintains the City's network infrastructure; installs and upgrades computer hardware, software and components; manages electronic records management system; provides expert technical support and training for users; troubleshoots problems and provides solutions.

Essential duties and functions may include the following. Must possess required knowledge skills, abilities and experience and to be able to explain and demonstrate, with or without reasonable accommodations that the essential functions of the job can be performed. Other related duties may be assigned.

• Associate's Degree in Computer Science or related field with a Bachelor's Degree preferred, and
• Two (2) years of experience in information technology, or related field, and
• Any equivalent education and experience sufficient to successfully perform the essential functions of the position

• Comprehensive knowledge and understanding of technology service methods, policies and procedures.
• Knowledge of networked computer system environments.
• Knowledge in Microsoft Office computer applications and operating systems.
• Ability to troubleshoot hardware and/or software problems.
• Ability to assess customer support needs and implement effective solutions.
• Ability to install, repair and maintain computer software, hardware and peripherals in a multiple operating system environment.
• Ability to manage network hardware and software including firewalls, VOIP phone systems, mobile phone support, etc.
• Proficient skills in Microsoft Office Suite including Excel, Word, and Power Point
• Ability to develop and maintain a positive working relationship with staff, fellow employees, elected officials, supervisors, citizens, business and community groups
• Ability to provide support
• Ability to maintain confidentiality when working with sensitive information and to comply with all record retention laws
• Proficient skills to communicate clearly and concisely in English, both orally and in writing
• Ability to maintain proficiency and knowledge of current and/or new regulations/legislation within areas of responsibility
• Ability to create forms using Adobe Live Cycle preferred but not required

• Valid State Driver's License
• Microsoft Certification – preferred

The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The incumbent works in a typical office environment with little or no exposure to…