Biomedical Equipment Technician

Biomedical Equipment Technician – Glens Falls, New York

This position supports the Multi‑Vendor Biomedical business with our clients. The role involves customer relationship management and the use of technical knowledge to install, troubleshoot, and service Biomedical Equipment at customer sites.

• Perform preventative maintenance and service repair on equipment utilizing the service manual, OJT, OEM or 3rd party training.
• Identify and resolve customer issues, providing appropriate communication and involving site service personnel.
• Maintain customer satisfaction as the primary goal, demonstrating ownership and sense of urgency in difficult circumstances.
• Independently complete PMs, FCOs, installations, and all related tasks; diagnose and resolve electronic, network, and mechanical problems, and address customer issues.

• 2+ years of experience servicing medical equipment; general biomedical, patient monitoring, blood pressure monitors, defibrillators, or infusion pump experience highly preferred.
• Associate’s degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
• Working knowledge of electronic circuit boards, schematics, processors, and computer hardware including applications, programming, and system functionality. Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, and knowledge of necessary tools and test equipment.
• Ability to successfully perform the minimum physical, cognitive, and environmental job requirements with or without accommodation for this field service position.
• Ability to work flexible hours (including overtime, weekends, and on‑call rotations) and safely work with radiation sources or radioactive materials; wear all required personal protective equipment.
• Ability to travel as needed to accounts located within the area.

We believe we are better together than apart. For office‑based teams, this means working in‑person at least three days per week. Onsite roles require full‑time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customer or supplier locations.

The hourly pay range for this position in New York is $30.00 to $46.00, plus overtime eligible. The role also includes on‑call pay, training, and advancement opportunities. Compensation may vary within the posted range based on experience, job‑related skills, and other factors.

Additional compensation, such as an annual incentive plan, field service incentive bonus, sales commission, or long‑term incentives, may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes generous PTO, a 401(k) up to 7% match, an HSA with company contribution, a stock purchase plan, education reimbursement, and more.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work‑authorized visa, now or in the future.

Applicants must reside within commuting distance to Glens Falls, NY.

Philips is an Equal Employment and Opportunity Employer, including Disability/Vets, and maintains a drug‑free workplace.