Senior Program Coordinator, Learning and Education Events

Senior Program Coordinator, Live Learning and Education Events

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Provide administrative and operational support to the Live Learning and Education Events for their activities. Collaborate with team members on processes that can be modified or streamlined to enhance proficiency.

Provide administrative and operational support to the Live Learning and Education Events for their activities. Collaborate with team members on processes that can be modified or streamlined to enhance proficiency.

• Demonstrate a passion for crushing lung disease and embody CHEST values: honor the team, lead with integrity, leverage passion, cultivate innovation, and have serious fun.
• Database and equipment support for the following:
• Entering and maintaining course details in Planstone for the CHEST Annual Meeting, Board Review, Live Learning, Abstract/Case Report sessions, and other special events.
• Maintaining appropriate levels of consumables, disposable, and non-disposable items, by assisting with the implementation of Sortly.
• Course and educational support Including:
• Reviewing and converting Board Review PowerPoint slides into PDF format for uploading and distribution through the Learning Management System (LMS).
• Reviewing and updating program PowerPoint slides to ensure it aligns with CHEST standards, including grammar, spacing, formatting, and proper template usage.
• Assisting in the preparation and management of course materials for Live Learning courses, including content, evaluation tools, checklists, and presentations; providing finalized materials to the LMS team for timely release; and maintain accurate records of education and training activities to ensure compliance with accreditation standards.
• Sending communications to learners for pre/post-course work needed in the LMS, and follow-up with those who have outstanding work.
• Assist with data review and communication for Certificate of Completion (COC) program for ultrasonography.
• Working with team members to maintain the training center as a clean, safe, and operational facility and optimal learning environment both at CHEST headquarters, as well as off-site training locations.
• On-site program support as needed for CHEST Annual Meeting, Board Review, and Live Learning.
• Provide faculty management support with the following:
• Faculty management processes for CHEST Annual Meeting, Board Review, and Live Learning; including maintaining email templates, tracking faculty details, benefits received, entering new faculty into Net Forum as needed, coordinating invitations, and follow-up communications to ensure timely responses and maximize engagement.
• Overseeing Live Learning faculty credentials and headshots by reviewing faculty in Planstone, updating the credentials document, incorporating information into program materials, ensuring headshots are collected and organized, and submitting web requests as needed.
• Provide vendor and payment support with the following:
• Administering payment processes, ensuring timely submission of vendor invoices in Concur, accurate preparation of faculty invoices for benefits received, and collection of W9s when required.

• Provide support to members, committees, faculty, and learners, emphasizing a customer-service, learner-centric approach to all interactions, and promoting a responsive, positive environment.
• Develop and maintain professional working relationships with other departments and staff. Ensure that all work assignments meet deadlines and standards of quality.
• Assist with updating policies, procedures, and practices for the simulation programs to maintain accreditation through Society for Simulation in Healthcare (SSH).
• Obtain a working knowledge of all systems and workflows required to execute activities (e.g., AMS, LMS, submission, and review systems).
• Support special projects or initiatives as assigned by Live Learning and Education Events departments.

• Bachelor’s Degree, preferably in…