Collections Team Lead

Location:

12575 Uline Drive, Pleasant Prairie, WI 53158

Are you an emerging leader in the financial field? Do you have excellent customer service skills with an eye for detail? Then you belong at Uline! As a Collections Team Lead, help guide the dedicated accounts receivable team that supports our growing North American company!

• Manage, guide and develop our team of Accounts Receivable Associates.
• Review and assess the team's work, giving constructive feedback.
• Onboard and train new team members.
• Resolve escalated customer problems and coach the team on timely payment collection strategies.

• High school diploma or equivalent. Bachelor’s degree in finance, accounting or a related field preferred.
• 2+ years of collections or customer service experience.
• Leadership experience a plus.
• Strong communication and customer service skills with excellent attention to detail.

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

• On-site café and first-class fitness center with complimentary personal trainers.
• Over four miles of beautifully maintained walking trails.

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug‑free workplace. All new hires must complete a pre‑employment hair follicle drug screening. All positions are on‑site.

EEO/AA Employer/Vet/Disabled