Customer Account Specialist

Customer Account Specialist

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

New hires earn a $2,500 year‑end bonus!

Do you have strong customer service skills and an interest in finance? As a Customer Account Specialist on Uline’s Finance team, you’ll work with customers to keep accounts running smoothly and support essential tax processes. If you’re eager to learn, we will train you - no tax experience required!

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

• Collaborate with a diverse team of Finance professionals to provide exceptional service.
• Review and apply sales tax exemption certificates in our state‑of‑the‑art customized software.
• Resolve missing or incomplete documentation by guiding customers through certificate requirements.
• Calculate and process sales tax credits.

• High school diploma or equivalent. Bachelor's degree in Finance or Accounting preferred.
• Prior customer service or tax experience is a plus.
• Bilingual (English / Spanish) a plus.
• Excellent communication, organization and analytical skills.
• Highly organized and detail‑oriented with the ability to multitask.

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

• On‑site café and first‑class fitness center with complimentary personal trainers.
• Over four miles of beautifully maintained walking trails.

Uline, a family‑owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug‑free workplace. All new hires must complete a pre‑employment hair follicle drug screening. All positions are on‑site.

EEO/AA Employer/Vet/Disabled

Explore Uline.jobs to learn more!