Chief Operating Officer
Job in
Glenwood Springs, Garfield County, Colorado, 81602, USA
Listing for:
Acord (association For Cooperative Operations Research And Development)
Full Time
position
Listed on 2026-03-07
Job specializations:
-
Management
Healthcare Management, Operations Manager
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly
USD
150000.00
200000.00
YEAR
Job Description & How to Apply Below
POSITION SUMMARY
The Chief Operating Officer manages daily operations to support the health center's mission of providing high-quality, affordable care to underserved populations. Responsibilities include overseeing clinical and non-clinical staff, ensuring regulatory compliance (including HRSA and FQHC requirements), optimizing patient flow and services, managing third-party contracts (like IT and security), and assisting the CEO with strategic planning and financial sustainability.
SUPERVISORY RESPONSIBILITIES - Oversees clinical operations.
- Supervises two Associate Operations Directors
- Oversees Health Information.
- Supervises the Director of Health Information
- Supervises the MFHC Dental Director
- Oversees MFHC Facilities.
- Supervises the Facilities Coordinator
- Oversees the daily workflow of the departments.
- Provides constructive and timely performance evaluations.
- Handles discipline and termination of department employees in accordance with company policy and under advisement of HR when necessary.
ESSENTIAL DUTIES/RESPONSIBILITIES (Listed in descending order of importance)
Serves as a key member of Mountain Family’s Executive (Strategy) Team to guide organizational success.Oversees, directs, and coordinates business practices and operations of the corporation’s delivery sites and programs.Analyzes costs, operations, and forecasts data on services and program activities in coordination with CFO, Clinic Managers, and other Supervisors to monitor progress in meeting program and service operational targets.Coordinates with the Director of Compliance and Quality to ensure compliance of programs and services with funding and regulatory requirementsParticipates in formulating and administering corporation policies and procedures, in developing long-range goals and objectives, and in implementing and monitoring compliance and progress with policies, goals, and objectives.Oversees and directs the development of facility/equipment improvements and expansions and coordinates major repairs or maintenance projects as assigned.Performs or directs the assessment and completion of facility improvement needs, and reviews general service functions to determine efficient and cost-effective options.Participates in interviewing and hiring of management staff and makes recommendations for employment to the CEO or designee.Coordinates with Director of Human Resources, Operations Manager, Program Managers and Supervisors, and other staff to organize staff development and staff education programs.Supervises, trains, and evaluates management staff in business and operational activities, retains accountability for evaluation of personnel performance through personal observation, staff interviews, and performance assessments.Provides administrative leadership in customer satisfaction to promote improvement of patient and staff experience.Establishes and manages systems to monitor usage and inventory of consumable administrative supplies.ADDITIONAL DUTIES/RESPONSIBILITIES
Participates in initiatives to improve quality of care, patient satisfaction and employee satisfaction including practice management, electronic health records, and patient centered medical home models.Participates in the administrative planning team and on other internal or external committees and groups as assigned by the CEO.Serves or assigns a designee to serve as the HIPAA Privacy Officer for Mountain Family Health Centers and thereby is responsible for all duties outlined in the HIPAA Privacy Officer Job Description.Coordinates with the Director of Compliance and Quality to ensure compliance with the Department of Health and Human Services and other agencies charged with enforcing the Privacy Rule or other applicable privacy laws in any compliance reviews or investigations.Coordinates via the Site Accountable Team (SAT) and Facilities Manager all after-hours responses to facility emergencies, maintenance and security, fire, and police alarm alerts.Oversees MFHC contract management.Complies with all MFHC Credentialing requests in a timely manner, including allowing access to NPI, and CAQH websites.Complies with all Human Resource processes and programs.Complete…
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