Services Program Coordinator

The purpose of this position is to manage, delegate, and implement assigned housing services programs and activities for lower income Gila County residents in order to keep them in safe and operational housing in our community. This position will catalyze efforts across our communities to address structural barriers and inequities such as age, poverty, rural location, ineffective policies, and systemic barriers with an emphasis on those that place underserved groups at increased risk of housing instability.

This role manages comprehensive programs and staff that provide support to residents eligible for low‑income assistance. It also oversees general housing services, Housing Choice Voucher programs, and supervises contractors/providers for a variety of housing construction requirements including rehabilitation, home repairs, weatherization, and other needs as necessary.

The position regularly assigns work to other employees and supervises related activities, provides recommendations on employee training, promotions, coaching, evaluating performance, granting time off, scheduling work hours, and hiring new employees.

• Manages, plans, coordinates, and implements numerous housing services programs, projects, community outreach, housing education, and activities; monitors, evaluates, and approves housing programs.
• Manages energy conservation testing and assigns correct funding to accomplish a safe and energy‑efficient home for the client, ensuring compliance with federal, state and county guidelines and regulations, as well as funding and grant requirements.
• Obtains and utilizes information gathered in the field during energy/safety audits and housing inspections to write a scope of work; ensures scope of work estimates are in line with available funding; composes building and financial reports and submits them to authorities, and participates in and provides training.
• Manages and provides administrative guidance to assigned personnel, ensuring compliance with division policies and procedures.
• Provides subject‑matter expertise during community events promoting and/or educating about housing services programs.
• Manages services of contract providers for a variety of housing requirements and develops scope of work that complies with the program and allocates appropriate funds to each phase of a job.
• Assigns contractors for projects through a bidding process, submits purchase orders and invoices for projects, and mediates contractor and/or client concerns related to work being performed. Performs initial inspections to identify housing problems and determine necessary repair/improvement requirements and assistance to be provided; retests projects to determine energy performance and health/safety issues.
• Performs other duties as assigned.