Deputy Probation Officer IV

Probation Department Manager

The purpose of this position is to ensure the safety of the Gila County community through the utilization of evidence based practices in the management and support of officers responsible for administering case supervision.

This position performs administration duties in planning, developing, organizing, directing and coordinating the activities of both Juvenile and Adult Divisions of the Probation Department. This position is responsible for providing leadership in the administration of the department and in the development and evaluation of policies and procedures.

Supervises employees, makes final decisions on scheduling work hours, evaluating employee performance, granting time off and employee coaching. Provides recommendations on hiring new employees, handling employee grievances, training, employee promotions, employee salary increases, employee disciplinary actions and discharging employees.

Staffs cases with probation officers, ensuring the utilization and fidelity of evidence based practices and principles; utilizes State and National record systems, State and National assessments and screening tools approving work schedules and maintaining office coverage; prioritizes and assigns cases and projects; counsels, coaches, trains and instructs employees as required; reviews case reports and files; completes performance appraisals and documents corrective actions.

Manages daily operations of Probation Department through delegation, managerial support and work supervision; recommends and implements solutions to ensure standardized operations of department activities; develops and enhances cooperative professional relationships with community resource agencies, Court Administration and regional law enforcement and justice agencies.

Participates in creation of departmental procedures and operational practices. Retrieves statistical information, administers budgets and creates reports. Serves as member of departmental administrative team and performs special assignments; participates in annual budget planning and preparation; monitors and prepares statistical reports required by Administrative Office of the Courts for both Adult and Juvenile Divisions; prepares and negotiates State and Federal grants monitoring compliance with contractual requirements.

Assures effective communication with Probation and Law Enforcement agencies; coordinates with various agencies providing contracted services; facilitates departmental court representation; updates and maintains a variety of documents. Performs other duties as assigned.

Reviews, edits and provides recommendations on department level budget, project budget and State budget. Provides project resource allocation based on pre-approved resources involving organizational planning projects, organizational development projects, quality assurance, process improvement projects, employee training and development projects. Provides project research support on capital development projects.

Trains colleagues, explains County procedures or processes, responds to public inquiries, participates in meetings, gives presentations, negotiates or persuades and conducts meetings. Creates or edits documents, internal memos, emails, reports and court documents.

Interacts extensively with employees, customers, the general public, vendors, regulatory bodies, and other groups and/or individuals and Institutions over the telephone, by email, and/or in person. Always (More than 85% in a year) interacts specifically with customers.

Minimum education required:
Bachelor's Degree with a preference in the behavioral sciences or a related field from an accredited college or university. Minimum years of directly related experience required:
Five (5) years experience working as a Probation Officer with some lead/supervisory experience; or equivalent combination of education, training and experience. Must successfully pass a psychological, medical evaluation and other training requirements. Must have an unrestricted Driver's License and carry required automobile insurance. Professional credentials required: AOC Probation Officer's Academy, AOC Defensive Tactics Academy. Must maintain CPR and First Aid certifications.

Training; public safety and security; law and government;
Court Administration and case management - Probation. Active learning; active listening; critical thinking; communicating diplomatically; analyzing training needs; delivering training; time management and multi-tasking. The ability to communicate verbally and in writing; ability to make independent judgment and initiative to carry out the work load; ability to multi-task; maintain mental response and quickness and maintain calm demeanor in stressful situations.

Occasionally stands to attend to customers and attend to reported incidents. Routinely sits to complete report and operate computers. Constantly lifts under 10 lbs., occasionally lifts up to 25 lbs., rarely lifts up to 50 lbs. Constantly requires…