Administrative Associate

Administrative Associate

The Gloucester Marine Terminal is operated by Gloucester Terminals LLC and offers stevedoring and break bulk services. The terminal, located in the Port of Philadelphia has direct access to highways as well as three rail lines that transit across the United States and Canada, providing unrivaled turnaround times for our partners.

The Administrative Associate position serves as one of the first points of contact in the daily operations of port facility within a global supply chain. This position works alongside and reports directly to the Office Manager to coordinate shipping and receiving needs in our warehouses. In conjunction with other administrative staff and the management team, the Administrative Associate works to increase efficiency and maintain accuracy within our logistics processes.

Primary Responsibilities

• Perform general office duties including filing, communications, data entry, etc.
• Communicate with and distribute information to various departments and customers
• Maintain and evaluate rates of performance for company processes and labor force
• Input and track incoming and outgoing order inventories and availability
• Coordinate logistic processes between outside customers and internal staff

Knowledge and Skill Requirements

• High school diploma or equivalent
• Strong organization skills and high level of attention to detail
• Positive demeanor, and ability to cope with fast-paced environment
• Customer service experience preferred
• Must be able to obtain Transportation Workers Identification Credentials (TWIC)

Work Environment & Physical Demands

This position is in a general office setting and does require the ability to occasionally lift office products and supplies, up to 20 pounds.

What We Offer:

• Comprehensive Health Coverage – Medical, dental, and vision plans for you and your family
• Life Insurance – basic life insurance provided by the company plus voluntary life insurance available for purchase
• Flexible Spending – Healthcare and Dependent Care Flexible Spending available plus Transit and Parking options
• Paid Time Off –PTO, vacation days, holidays and extended sick leave
• Retirement Plans – 401(k) with company match to help you plan for the future
• Professional Development – Access to training, conferences, and learning resources
• Wellness Support – Mental health resources, company wellness events, financial incentives for wellness programs
• Team Culture – Inclusive, collaborative environment with regular team events and recognition programs

We're committed to creating a workplace where you can thrive—personally and professionally.