Receptionist, Administrative​/Clerical

Responsibilities

• Act as the first point of contact for visitors, clients and enquiries, providing a professional and welcoming reception service.
• Manage a busy front-of-house environment, ensuring all visitors receive a positive experience.
• Handle incoming calls, emails and enquiries, directing them efficiently to the appropriate departments.
• Manage visitor registrations, access passes and security procedures in line with company policies.
• Maintain visitor logs and ensure compliance with health, safety and security requirements.
• Coordinate incoming and outgoing post, deliveries and courier services.
• Prepare meeting rooms, refreshments and equipment for internal and external meetings.
• Maintain high standards of presentation across reception, meeting rooms and communal areas.
• Monitor and replenish office and kitchen supplies, placing orders when required.
• Provide administrative support including data entry, filing, document management and general office administration.
• Support the Customer Relations team and wider business with additional administrative and operational tasks as required.

• Previous experience in a Receptionist, Front of House, Customer Service or Administrative role.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with a professional, friendly and approachable manner.
• Highly organised with the ability to manage multiple tasks and prioritise workload effectively.
• Strong attention to detail and accuracy.
• Ability to work effectively within a team and support multiple business functions.
• Good working knowledge of Microsoft Office and general office systems.
• Ability to remain calm, professional and efficient in a fast-paced environment.
• Proactive and flexible approach with a strong customer service focus.
• Positive, can‑do attitude and willingness to support the wider business.